DocuWare
8.8 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 85

Searchability

90

Document Sharing

89

Document Hosting

88

Security and Access Control

87

Metrics and Reporting

86

Access Tracking

84

Publication Workflow

84

Editor Functions

84

Version Control

84

Check Out Check in

83

Indexing and Classification

81

Vendor Capability Ratings

Average 86

Ease of Data Integration

90

Quality of Features

89

Ease of Customization

89

Breadth of Features

86

Ease of IT Administration

86

Business Value Created

85

Availability and Quality of Training

85

Usability and Intuitiveness

85

Vendor Support

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

80

DocuWare Reviews

Susan G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

A Very Secure Document Manager

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a modern document management system that is very secure and easily adapt to business needs.

What is your favorite aspect of this product?

DocuWare is very affordable and also offers great security features The software is easy to deploy on premises and using it as as well easy

What do you dislike most about this product?

No regrets for the long time I have used DocuWare. It works magic.

What recommendations would you give to someone considering this product?

DocuWare is the magic tool you need when it comes to document management. It not only offers all the features you need but is secure and affordable as well.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Eliminates paper-based systems

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Austin C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Save valuable time using Docuware

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

What makes Docuware popular among our staff members is its ease of use and no additional resources are tapped to operate it because all administration, updating, and maintenance of the cloud platform are handled directly by DocuWare. Mundane paperwork is much easier to complete digitally, process specifications are met with far less effort, which also improves the company's information security.

What is your favorite aspect of this product?

I love that all our sensitive information is archived in a central pool. Automatic indexing makes filing quick and easy. Also, our admin work has been made more efficient. With the implementation of Docuware, we do not miss the old way of paper-based processes. We are enjoying the digitized way of storing data using Docuware. It is easy to use and reliable and we are using it productively.

What do you dislike most about this product?

There is nothing to dislike about the product. It has streamlined document management for us.

What recommendations would you give to someone considering this product?

Before implementing Docuware we spend hours filing and retrieving documents. But with Docuware retrieving files is quick and easy and time is saved which helps us focus more on clients.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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