What is Dialpad Sell?
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero.
Company Details
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Get AssistanceDialpad Sell Ratings
Real user data aggregated to summarize the product performance and customer experience.
87 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Sell?
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Client's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Power/Progressive Dialer
Analytics and Reporting
Call Management
Preview Dialer
Contact List Management
Campaign Control Management
Interactive Voice Response (IVR) and Call Flow Designer
Predictive Dialer
CRM Integration
Omnichannel Integration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Dialpad Sell Reviews
nicole k.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
convenient tool
Likeliness to Recommend
What differentiates Dialpad Sell from other similar products?
convenient, handy
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
sometimes it glitches
What recommendations would you give to someone considering this product?
take advantage of the analytics
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Danny L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Fantastic product!
Likeliness to Recommend
What differentiates Dialpad Sell from other similar products?
customization of leads within your phonebook, including links
What is your favorite aspect of this product?
same as above, I really enjoy the customization
What do you dislike most about this product?
there is nothing I dislike
What recommendations would you give to someone considering this product?
I would recommend using this over competing products any day
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shaun H.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Excellent all around solution
Likeliness to Recommend
What differentiates Dialpad Sell from other similar products?
Dialpad is very flexible. You can use it as your main company line's switch board, each user from different departments can have a soft phone number, you can use it for coaching, round-robin inbound calls, integrate into other tools, etc. Overall its a well built solution.
What is your favorite aspect of this product?
The flexibility when it comes to phone numbers. You can assign different or multiple numbers to users with area codes you're looking for, we can call international numbers, we can round-robin inbound calls, and listen to recordings. Its a great platform.
What do you dislike most about this product?
Would love for users to be able to listen to other users call live to provide live coaching. I've used other tools in the past that have this funcationality.
What recommendations would you give to someone considering this product?
Reach out to them for a demo!
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service