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Dialpad Sell Logo
Dialpad Inc

Dialpad Sell

7.7 / 10
Category
Dialpad Sell
7.7 / 10

What is Dialpad Sell?

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero.

Company Details


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Dialpad Sell Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Sell?

0% Negative
31% Neutral
69% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Client's Interest First

Feature Ratings

Average 81

Power/Progressive Dialer

86

Analytics and Reporting

85

Call Management

83

Preview Dialer

81

Campaign Control Management

80

Contact List Management

79

Interactive Voice Response (IVR) and Call Flow Designer

77

CRM Integration

77

Predictive Dialer

75

Omnichannel Integration

75

Vendor Capability Ratings

Average 79

Ease of Implementation

100

Quality of Features

100

Ease of IT Administration

92

Usability and Intuitiveness

92

Availability and Quality of Training

84

Ease of Customization

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Business Value Created

77

Breadth of Features

69

Dialpad Sell Reviews

Jacob S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Consistent and efficient

Likeliness to Recommend

7 / 10

What differentiates Dialpad Sell from other similar products?

ease of use

What is your favorite aspect of this product?

usability and intuitiveness of implementation - very useful for a sales role

What do you dislike most about this product?

Customer service exprience

What recommendations would you give to someone considering this product?

It is alright - easy to use

Pros

  • Helps Innovate
  • Inspires Innovation
  • Appreciates Incumbent Status
  • Continually Improving Product

Cons

  • Commodity Features
  • Less Efficient Service
  • Less Caring

Sheikh M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, a bit buggy at times

Likeliness to Recommend

8 / 10

What differentiates Dialpad Sell from other similar products?

THE User-Experience designs make it easy to navigate

What is your favorite aspect of this product?

time efficient

What do you dislike most about this product?

Some minor bugs

What recommendations would you give to someone considering this product?

Recommend for calling

Pros

  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features

Slavka T.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Good UI, easy to use

Likeliness to Recommend

8 / 10

What differentiates Dialpad Sell from other similar products?

Good UI, good integration with CRM, and good app functionality

What is your favorite aspect of this product?

Ease of making calls. Good customer support.

What do you dislike most about this product?

Not able to make text campaigns

What recommendations would you give to someone considering this product?

You will like using this product. Easy, simple, gets the job done.

Pros

  • Client Friendly Policies
  • Fair
  • Acts with Integrity
  • Trustworthy

Cons

  • Under Delivered
  • Less Friendly Negotiation