Deputy Platform Logo Award Winner Product Badge
Deputy Platform Logo Award Winner Product Badge
Deputy

Deputy Platform

7.8 /10
Category
Deputy Platform
7.8 /10

What is Deputy Platform?

Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.

Company Details


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Awards & Recognition

Deputy Platform won the following awards in the Workforce Management - Midmarket category

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Deputy Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deputy Platform.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deputy Platform?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Generous Negotitation

Feature Ratings

Average 81

Shift Management

93

Absence Management

88

Workforce Dashboards and Reporting

87

Staffing

84

Time Capture Virtual

82

Attendance Management and Policies

80

Workforce Planning and Forecasting

80

Time Capture Physical

79

Rate Policies

78

Workforce Scheduling

78

Labor Costing and Splitting

73

Vendor Capability Ratings

Average 77

Breadth of Features

84

Ease of Customization

82

Quality of Features

81

Ease of Implementation

80

Business Value Created

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

75

Ease of IT Administration

73

Availability and Quality of Training

72

Usability and Intuitiveness

71

Vendor Support

68

Deputy Platform Reviews

Mahira R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing and simple tracking

Likeliness to Recommend

8 /10

What differentiates Deputy Platform from other similar products?

Clocking in and looking up hours are considerably easier than with the previous tool we utilized. Without a doubt, I would recommend this to companies that require shift workers. The price is fair, especially if it saves an HR or administrative expert from having to spend days reading through complex rosters.

What is your favorite aspect of this product?

Deputy has proven very beneficial in improving the accuracy of time tracking. When an employee clocks in and out, you can see exactly where they are, guaranteeing the accuracy of their timesheet. Many of our staff have found the mobile app to be quite useful.

What do you dislike most about this product?

It might occasionally be challenging to observe the clock-in timings of users across several departments. It's reachable yet challenging to locate. With the exception of a few minor bugs here and there, this program is fairly simple to use and has few problems.

What recommendations would you give to someone considering this product?

Logical user interfaces make the software simple to operate. Time management functions as intended. Users may easily clock in and exit on the job site without any problems related to location services. Business efficiency is increased through streamlining shifts and time management.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Dhruv S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Tool To Keep Track Of Time And Employees

Likeliness to Recommend

7 /10

What differentiates Deputy Platform from other similar products?

Solve timesheet problems and record working hours, breaks, lunch breaks, and vacation requests in a fast-changing industry. Planning is much easier than others. The news feed is the main reason I keep using Deputy.

What is your favorite aspect of this product?

Easy to plan. Use numerous location options and news feeds. Our employees appreciate the ease of handling. Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.

What do you dislike most about this product?

The only drawback of Deputy is the inability to customize graphics within the design framework. It would be nice to have the ability to change the color and background for each user.

What recommendations would you give to someone considering this product?

Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Deepak P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

User-Friendly And Easy To Use Tool

Likeliness to Recommend

9 /10

What differentiates Deputy Platform from other similar products?

I track my employee's working hours/breaks, forward this information to Gusto and use the notes feature so that the employee can notify me of any issues. Deputy is an affordable planning tool that definitely outperforms spreadsheets for creating weekly plans.

What is your favorite aspect of this product?

Deputy is a very simple way to schedule staff and integrates well with other platforms we use. Deputy is a very simple way to schedule staff and integrates well with other platforms we use.

What do you dislike most about this product?

Integration can be difficult. Analytics are terrible. Quadratic integration draws out fictitious numbers. Graphical planning tools do not reflect meaningful numbers. Support doesn't understand the problem and tries to brush it off and avoid any real improvement.

What recommendations would you give to someone considering this product?

I love how easy it is for employees to go to work using the Deputy app on their phones. I also like how easy it is to change timesheets if someone forgets to clock in or clock out. Also, having different groups/departments is very helpful as you can keep track of who has been trained and what department they are working in. You can also see the exact location where your employees clocked in or clocked out. It is also very convenient to receive notifications when employees ask for vacation or holiday requests. Being able to copy an entire week of your schedule and paste it into the next week is great.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

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