Deputy

Deputy Platform

7.8 /10

19 Reviews Write a Review

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What is Deputy Platform?

Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.

Company Details

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Awards & Recognition

Deputy Platform won the following awards in the Workforce Management - Midmarket category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

8 Top Rated Features

2022

Deputy Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deputy Platform.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deputy Platform?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Efficient Service
Saves Time
Generous Negotitation

Feature Ratings

Average 81

Shift Management

Absence Management

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Workforce Planning and Forecasting

Time Capture Physical

Rate Policies

Workforce Scheduling

Labor Costing and Splitting

Vendor Capability Ratings

Average 77

Ease of Customization

100

Ease of Implementation

100

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Deputy Platform Reviews

Moksha S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Effective And Efficient Platform

Likeliness to Recommend

8 /10

What differentiates Deputy Platform from other similar products?

We no longer have a problem with personnel getting double booked for a shift thanks to Deputy. Staff holidays were another issue we used to have, but now that they are all entered on deputy, the managers can see who is away when they make their rotas.

What is your favorite aspect of this product?

It is user-friendly, beautifully designed, highly intuitive, and has outstanding online assistance. It's a wonderful approach to combine payrolls, scheduling, holiday requests, and timekeeping. I appreciate how effectively this utility functions on both iOS and Android. Both of them have been receptive to this.

What do you dislike most about this product?

I'm trying to be fair here, but I can't find anything wrong with Deputy. Perhaps some specific or in-depth reports need a little custom work, but as noted, their support team is happy to assist you in building them, so everything is good!

What recommendations would you give to someone considering this product?

Although Deputy has several useful features and is quite simple to use, its live chat support team is by far the service's best "feature." They are always available and even assisted us in creating a special report when we required it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

ROHITH B.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and better one

Likeliness to Recommend

10 /10

What differentiates Deputy Platform from other similar products?

Easy to use and better one

What is your favorite aspect of this product?

Easy to use and better one

What do you dislike most about this product?

nothing all good

What recommendations would you give to someone considering this product?

nothing all good

Pros

Helps Innovate
Reliable
Inspires Innovation
Caring

shwetha m.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and better

Likeliness to Recommend

10 /10

What differentiates Deputy Platform from other similar products?

it is good one and no hang issue

What is your favorite aspect of this product?

all good and no hang issue

What do you dislike most about this product?

nothing all good

What recommendations would you give to someone considering this product?

nothing all good

Pros

Trustworthy
Inspires Innovation
Client Friendly Policies
Acts with Integrity

Deputy Platform

What is Deputy Platform?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Deputy Platform Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Deputy Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Deputy Platform Reviews

Moksha S.

Effective And Efficient Platform

Likeliness to Recommend

Pros

ROHITH B.

Easy to use and better one

Likeliness to Recommend

Pros

shwetha m.

Easy to use and better

Likeliness to Recommend

Pros

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Feature Ratings

Shift Management

Absence Management

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Workforce Planning and Forecasting

Time Capture Physical

Rate Policies

Workforce Scheduling

Labor Costing and Splitting

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness