What is Deputy Platform?
Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Deputy Platform?
Pros
- Reliable
- Efficient Service
- Saves Time
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Shift Management
Absence Management
Workforce Dashboards and Reporting
Staffing
Time Capture Virtual
Attendance Management and Policies
Workforce Planning and Forecasting
Time Capture Physical
Rate Policies
Workforce Scheduling
Labor Costing and Splitting
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Deputy Platform Reviews
Saurav K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Good product, but geofencing requires improvement
Likeliness to Recommend
What differentiates Deputy Platform from other similar products?
In a fast-paced, constantly changing industry, we log hours worked, breaks, meal breaks, and requests for time off with the help of the Deputy. Some tasks are much simpler than others. The primary reason we continue to use Deputy is the News Feed.
What is your favorite aspect of this product?
Shift scheduling is simple. It is simple to inform employees of upcoming jobs and whether we need to work overtime. It is simple to use the interface. Without including data that is, in some instances, irrelevant to the issue or problem that requires a solution, it provides the appropriate amount of information.
What do you dislike most about this product?
It was a terrible CSM onboarding experience. I had to get in touch with my sales representative for most of it, which is not her job. For troubleshooting purposes, users were required to submit tickets. Because Rippling handles our payroll and is too complicated for scheduling, we only intended to use the platform for scheduling. We've switched back to Google Sheets, hoping it would work out.
What recommendations would you give to someone considering this product?
Both the website and the app are very simple to use. useful for keeping track of time at work, whether you're clocking in and out of shifts or taking a lunch break. It is simple to locate documents.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Cons
- Less Effective Service
Jen S.
- Role: Human Resources
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2022
Easy to use, customisable, great for shift based!
Likeliness to Recommend
What differentiates Deputy Platform from other similar products?
Ease of use!
What is your favorite aspect of this product?
Can customise to our business
What do you dislike most about this product?
Would like more HRIS features
What recommendations would you give to someone considering this product?
Great for customer facing shift based business!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nicole H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
.Could be more robust
Likeliness to Recommend
What differentiates Deputy Platform from other similar products?
Not sure only one used
What is your favorite aspect of this product?
Switching shifts was easy
What do you dislike most about this product?
Being tracked by my employer
What recommendations would you give to someone considering this product?
Good for managment
Pros
- Appreciates Incumbent Status
- Security Protects
- Helps Innovate
- Continually Improving Product