Datadog Customer Reviews 2024

Datadog

8.1 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

Also Featured in...

Network Monitoring - Enterprise

Score 8.6

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Systems Management

Score 8.3

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AIOps

Score 7.4

View Datadog in this category (opens in a new tab)

Datadog Reviews

shivaling p.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Modern observability tool for modern apps!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

It has support for a wide variety of industries like healthcare, education and technology which makes its impact area large.

What is your favorite aspect of this product?

my favourite aspect is that it enables and supports modern methodologies like devops and devsecops.

What do you dislike most about this product?

what i dislike is it has support for minimum number if public cloud providers which leaves out a large number of potential adopters.

What recommendations would you give to someone considering this product?

i would recommend this for mission critical applications which have a modern observability stack in place.

Pros

Performance Enhancing
Generous Negotitation
Helps Innovate
Continually Improving Product

Charan Teja O.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Best monitoring tool meeting every requirement!

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Dashboards, synthetic monitoring, micro services monitoring, etc are creating a very powerful impact in monitoring that are supported by this product

What is your favorite aspect of this product?

ease of navigation between tabs and setup monitoring, customization of dashboards, are my favorites

What do you dislike most about this product?

There is nothing I dislike about datadog

What recommendations would you give to someone considering this product?

Datadog provides 14days of trail period, which should be good enough to learn the features. Get the benefit of it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Buddhi Pratap M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Much more than just logging

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Easy to use and implement. Vendor support is great

What is your favorite aspect of this product?

I was impressed with the integrations part of DataDog. Our main goal was to centralize activity and audit logs of critical systems in our organization. We were able to integrate most of our systems in a matter of hours: JumpCloud, Gsuite, Azure, Google Cloud Platform, Auth0 and more. The instructions were easy to follow, and an integration usually takes only a few minutes.

What do you dislike most about this product?

Easy to use, but a bit pricey and the billing is just horrible. Log parsing could be improved. The logging format is not standard across machines when you have multiple devices with different OS. If you want standardization, you must set up pipelines to ingest and parse the logs, which I found a bit tedious.

What recommendations would you give to someone considering this product?

Ask the vendor for more Training/ learning videos.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Inspires Innovation

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Request Tracing Detail key attributes of application requests and transactions.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

AIOps

Datadog Reviews

shivaling p.

Modern observability tool for modern apps!

Likeliness to Recommend

Pros

Charan Teja O.

Best monitoring tool meeting every requirement!

Likeliness to Recommend

Pros

Buddhi Pratap M.

Much more than just logging

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization