Datadog Customer Reviews 2024

Datadog

8.1 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

Also Featured in...

Network Monitoring - Enterprise

Score 8.6

View Datadog in this category (opens in a new tab)

Systems Management

Score 8.3

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AIOps

Score 8.2

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Datadog Reviews

Eric L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Datadog is vital for especially automated alerts

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

I make heavy use of the feature that allows automatic warnings. I frequently set them up for my clients and they are a tool that many people appreciate. Another thing I enjoy is how you can customize everything. Sometimes I would prefer tools that were easier to use, but overall I'm happy.

What is your favorite aspect of this product?

I really enjoy the customizable dashboards that I can save and revisit. They are very useful for getting a daily overview of the progress of a project. This technology provides me with truly unparalleled information and a degree of personalization.

What do you dislike most about this product?

It seems like I have to try really hard to get the charts to show up on every time frame I want, and then they just keep showing up. The UX should be improved and things are quite hidden.

What recommendations would you give to someone considering this product?

The UX hides a lot of features, but they are really useful anyway. Dashboards and charts are, all things considered, a fantastic tool.

Pros

Continually Improving Product
Reliable
Efficient Service
Security Protects

Hilary B.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

A complete tool for real-time monitoring

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Our previous tool, Azure Insights, was fantastic, but was very limited in its ability to query logs, traces, SQL integration, and many other features that DataDog offers. These features, in addition to DataDog's live modes and dashboards, make troubleshooting and troubleshooting easier.

What is your favorite aspect of this product?

Exceptional query power, a wealth of data filtering query options, strong connection to SQL and additional databases. It fulfills the purpose. Especially when you keep an eye out for new features. In real time, we can observe product performance and identify any issues that need to be fixed.

What do you dislike most about this product?

Especially when trying to search or extract specific data, the user interface can be intimidating and disconcerting for newcomers. Not all advanced reporting and charting features have been implemented yet.

What recommendations would you give to someone considering this product?

Unlike other delayed services, it is in real time. I can quickly automatically adjust the position of report components on the screen. Spreading the word is very easy.

Pros

Continually Improving Product
Efficient Service
Security Protects
Helps Innovate

Mary W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Superior APM/Observability Platform

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

We have enjoyed using Datadag, an observability tool, and are exploring new capabilities for our needs. It has a fantastic user interface, integrations with major services, superior support for fast resolution, and an excellent team.

What is your favorite aspect of this product?

The interface of the tool is easy to use. This beautifully designed tool helps users monitor and analyze infrastructure performance. Help businesses flourish.

What do you dislike most about this product?

This service has been efficient since I started using it. I am incredibly pleased with this product and the hard work of the technical support and feature update teams; The product is getting better and better.

What recommendations would you give to someone considering this product?

This tool is great for tracking application performance. It provides important information that helps us solve many problems. This wonderful tool allows us to check the response time. We can track transactions.

Pros

Reliable
Efficient Service
Saves Time
Security Protects

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Request Tracing Detail key attributes of application requests and transactions.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

AIOps

Datadog Reviews

Eric L.

Datadog is vital for especially automated alerts

Likeliness to Recommend

Pros

Hilary B.

A complete tool for real-time monitoring

Likeliness to Recommend

Pros

Mary W.

Superior APM/Observability Platform

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization