Datadog Customer Reviews 2024

Datadog

8.1 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

Also Featured in...

Network Monitoring - Enterprise

Score 8.6

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Systems Management

Score 8.3

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AIOps

Score 8.2

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Datadog Reviews

Thomas L.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easily Monitor performance with Datadog

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Datadog is my preferred observability tool; However, I hate dealing with priced capabilities and budget management is a pain.

What is your favorite aspect of this product?

I really like how easy it is to move resources between dashboards, APM, and other places. An excellent APM solution with intelligent and intuitive monitoring. Product for SLO management that is the best in its field.

What do you dislike most about this product?

Spending plans can be complicated when pricing is based on single metrics and tag cardinality. There should be no need to hide certain prices behind unnecessary fees, like Audit Trail.

What recommendations would you give to someone considering this product?

An excellent APM solution with intelligent and intuitive monitoring. The best SLO management product in its field. An easy-to-use API that makes it easy to develop code to retrieve complete reports and strong support for infrastructure as code.

Pros

Reliable
Unique Features
Efficient Service
Saves Time

Dinesh B.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Best Observability Insights Tool for APM

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Comprehensive monitoring capabilities, allowing users to track the performance of their applications, identify bottlenecks, and gain insights into application behavior. Real-time Visibility, Cross-Platform Support.

What is your favorite aspect of this product?

It is very easy to use and UI is good. It provides deep visibility into application performance and enables them to catch critical errors before they affect end users.

What do you dislike most about this product?

One thing i dislike about Datadog is Customization limitations.

What recommendations would you give to someone considering this product?

I would highly recommend to go because of its Unique APM features and Infra service.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kartik ..

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

A goood Product from the observability domain

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Its Logging features and the Integrations with certain Tools like salesforce

What is your favorite aspect of this product?

The Integrations

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Its a good tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Request Tracing Detail key attributes of application requests and transactions.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

AIOps

Datadog Reviews

Thomas L.

Easily Monitor performance with Datadog

Likeliness to Recommend

Pros

Dinesh B.

Best Observability Insights Tool for APM

Likeliness to Recommend

Pros

Kartik ..

A goood Product from the observability domain

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization