Datadog Customer Reviews 2024

Datadog

8.1 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization

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Network Monitoring - Enterprise

Score 8.6

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Systems Management

Score 8.3

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AIOps

Score 7.4

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Datadog Reviews

renee d.

Role: Consultant
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Really great product

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

a bit easier to navigate

What is your favorite aspect of this product?

rum tools ui

What do you dislike most about this product?

no tooltips

What recommendations would you give to someone considering this product?

for data tracking ,its very good, capture all your activities

Pros

Unique Features
Helps Innovate
Continually Improving Product
Reliable

Andrey K.

Role: Operations
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Overall refined product but very pricey.

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Pretty much on par with others. Main product monitoring rather than apm which is done really nice. Good graphics and dashboards. Agents easy to install.

What is your favorite aspect of this product?

Polished product

What do you dislike most about this product?

Price, I don’t understand their price model.

What recommendations would you give to someone considering this product?

There are many others in the field, make sure you check all of them before you invest in it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Finance
Industry: Agriculture
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Very easy to use, a great product by all means!

Likeliness to Recommend

7 /10

Pros

Trustworthy
Security Protects
Helps Innovate
Performance Enhancing

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

85 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Request Tracing Detail key attributes of application requests and transactions.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Network Monitoring - Enterprise

Systems Management

AIOps

Datadog Reviews

renee d.

Really great product

Likeliness to Recommend

Pros

Andrey K.

Overall refined product but very pricey.

Likeliness to Recommend

Pros

Very easy to use, a great product by all means!

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Application Metric Reporting

Code Performance Monitoring

Synthetic Monitoring (RUM)

Application Logging

Error Reporting

Domain-Centric AI/ML

Real User Monitoring

Application Request Tracing

Scalability

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Ease of Customization