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CounselLink CLM Logo
LexisNexis

CounselLink CLM

Composite Score
6.6 /10
CX Score
6.4 /10
Category
CounselLink CLM
6.6 /10

What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details


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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

3
Since last award

88 Plan to Renew

6
Since last award

68 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

15% Negative
19% Neutral
66% Positive

Pros

  • Transparent
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Efficient Service

Feature Ratings

Average 71

Contract Approval

80

E-Signature

77

Contract Management

77

Workflow

74

Obligation Management

73

Searchable Repository

73

Integration

72

Contract Negotiation and Authoring

71

Redlining

70

Contract Authoring

69

Reporting Analytics

69

Vendor Capability Ratings

Average 67

Ease of Implementation

73

Ease of IT Administration

71

Usability and Intuitiveness

71

Quality of Features

69

Business Value Created

69

Ease of Data Integration

69

Product Strategy and Rate of Improvement

67

Ease of Customization

66

Breadth of Features

66

Vendor Support

57

Availability and Quality of Training

55

CounselLink CLM Reviews

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Good features, keeps improving

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hyun K.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to Use, Good Support

Likeliness to Recommend

8 /10

What differentiates CounselLink CLM from other similar products?

Easy to Use

What is your favorite aspect of this product?

Easy to Use

What do you dislike most about this product?

Lack of OCR

What recommendations would you give to someone considering this product?

More User Guide and Support related Information (Documents)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mohit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Made things Easy and optimized

Likeliness to Recommend

9 /10

What differentiates CounselLink CLM from other similar products?

The overall control and visibilty of the Parley Pro is way better then the other similar products to manage contracts. Parley Pro has better interface and very user friendly controls

What is your favorite aspect of this product?

The detailed audit trail that gives the overview of the entire contract is my favorite feature. It really helps to understand the overview of the contract.

What do you dislike most about this product?

Nothing as such. We are still exporling different features and till now we havent found any major bug or issue that we dislike

What recommendations would you give to someone considering this product?

I would recommend Parley Pro, for the value and feature that it offer over its competitors in this price range. Im really delighted to use it and will say to anyone who is thinking about to just go for it

Pros

  • Helps Innovate
  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies

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