Contract Lifecycle Management

Contract Lifecycle Management is the proactive, methodical management of a contract from initiation through award, compliance and renewal. Implementing CLM can lead to significant improvements in cost savings and efficiency.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Is Your IT Equipment Lease Missing the Lessor’s Primary Obligation?
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When leasing IT equipment, the lessor (the company providing the equipment) has one main obligation. However, most leases overlook this critical aspect completely, exposing the lessee (the organization leasing the equipment) to unnecessary risk.

Author: Phil Bode (Info-Tech)

What’s in a Name? A Lot if You Are Leasing
March 29, 2020

If you want to lease IT equipment, you have many options with regard to potential lessors (the leasing companies). In fact, some manufacturers lease equipment directly to their customers … or do they?

Author: Phil Bode (Info-Tech)

SortSpoke: A Recipe for Turning Unstructured Documents Into Operational Data
March 18, 2020

SortSpoke’s novel approach to machine learning answers a longstanding problem in financial services – how to efficiently extract critical data from inbound, unstructured documents at 100% data quality.

Author: Andrea Malick (Info-Tech)

See All Research

Contract Lifecycle Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

SAP

SAP Ariba

Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.

8.5

Composite Score

8.8

CX Score

+92

Emotional Footprint

87%

Likeliness to Recommend

10

Reviews

IBM

IBM Emptoris Contract Management

IBM Emptoris® Contract Management is a web-based tool to manage your legal contracts between parties and to maintain the contracts for the parties. Through this application, you can create, approve, negotiate, execute, and amend contracts. You can also organize existing or completed contracts into a repository for future reference.

8.3

Composite Score

8.6

CX Score

+87

Emotional Footprint

84%

Likeliness to Recommend

13

Reviews

Apttus

Apttus Contract Management

With Intelligent Contract Lifecycle Management (CLM) from Apttus, innovative Chief Legal Officers have reinvented their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

8.2

Composite Score

9.1

CX Score

+94

Emotional Footprint

76%

Likeliness to Recommend

14

Reviews

Oracle

Oracle Primavera Contract Management Cloud

Get project teams organized and coordinated right from the start. Built for engineering and construction, this preconfigured solution features proven best practices that put your projects on the path to success.

7.8

Composite Score

7.9

CX Score

+80

Emotional Footprint

78%

Likeliness to Recommend

39

Reviews

Docusign Inc

DocuSign CLM (SpringCM)

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

7.7

Composite Score

7.7

CX Score

+78

Emotional Footprint

80%

Likeliness to Recommend

20

Reviews

PandaDoc

PandaDoc Contracts

Seamless PandaDoc integrations with every leading CRM allow sales teams to create, send, track, and sign contracts without leaving their CRM. Deploying PandaDoc as an add-on to your CRM eliminates the frustration of using multiple systems while keeping onboarding and training time to a minimum.

7.7

Composite Score

7.8

CX Score

+77

Emotional Footprint

79%

Likeliness to Recommend

20

Reviews

Icertis Inc

Icertis Contract Management (ICM)

The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.

7.6

Composite Score

7.8

CX Score

+79

Emotional Footprint

74%

Likeliness to Recommend

27

Reviews

Conga

Conga Contracts Novatus

Conga Novatus allows you to create contracts, negotiate in a secure environment, compare revisions, route tasks to the appropriate parties, track interactions and cycle times, eSign agreements, search and report on text-based documents, and much more.

7.6

Composite Score

7.7

CX Score

+79

Emotional Footprint

67%

Likeliness to Recommend

24

Reviews

Agiloft

Agiloft Contract Lifecycle Management Suite

Built on a no-code platform, Agiloft's flagship contract lifecycle management suite (CLM) comes with fully customizable best practice functionality for buy and sell-side contract management including repository and templates, clause library, flexible approval workflows, built-in AI, security and compliance safeguards, automated notifications and seamless integration with existing systems.

8.5

Composite Score

9.2

CX Score

+93

Emotional Footprint

82%

Likeliness to Recommend

5

Reviews

Zycus

Zycus Strategic Sourcing Suite

Our comprehensive product portfolio includes applications for both the strategic and the operational aspects of procurement - eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management and Financial Savings Management.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

CLM Matrix

CLM Matrix

Matrix Software is a wizard-driven, policy-based contract creation and workflow approval system designed to dynamically build both standard and custom configured contracts based upon pre-defined business rules. The product is fully configurable without programming which allows organizations to work the way they want to work using Microsoft’s ubiquitous Office productivity tools.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

2

Reviews

CobbleStone Systems

Contract Insight™

Contract Insight™ automates and centralizes contracts, agreements, committals, risk documents, and obligation records. Leverage organizational processes and integrate seamlessly with mission-critical applications. Start authoring, managing, and tracking enterprise-wide contract documents anywhere, anytime, from any device.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Determine

Determine Contract Management

Modular, cloud-based Contract Management on the Determine Cloud Platform makes them fast to create, with self-service and collaborative features that simplify day-to-day searching, authoring and contract administration. Verified, real-time data on the Determine Core gives all users, from procurement to legal to sales, the visibility and insights to turn every contract into a powerful decision-making tool.

--

Composite Score

6.7

CX Score

+58

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Exari Systems

Exari Contracts™

Contract management software from Exari increases visibility with easy-to-use dashboards, helping your business to stay on top of every contract and maximize revenue. Avoid the dreaded legal bottleneck, and empower your front-office professionals to generate compliant, self-service contracts. Speed up your sales cycle and make business more efficient with Exari’s innovative contract management software, built by lawyers and a software engineer team to be used by your business.

--

Composite Score

8.6

CX Score

+96

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

GEP Worldwide

SMART by GEP

SMART by GEP’s contract management tools provide end-to-end, company-wide contract management capabilities — from initial request all the way through long-term maintenance, monitoring and analysis of performance. Contract data flows easily throughout the contract life cycle — affording smarter, faster work processes, and galvanizing time- and labor-saving innovations, such as automatic document creation.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Model N, Inc.

Model N CLM

Manage the entire lifecycle of contracts and agreements with an enterprise-grade CLM that is both easy to use, and scales in performance to meet the needs of the largest global companies. Enable rapid collaboration across sales and legal teams, and with customers, using standard MS Word documents in a secure, mobile-friendly solution. Model N CLM streamlines the contracting process with comprehensive capabilities.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Jaggaer (SciQuest)

Total Contract Management

Built around a centralized cloud repository, Contract Lifecycle Management keeps every stakeholder in your organization involved in the approval and management of relevant contracts and obligations. With full obligation lifecycle management, the ability to author contracts with a native MS Word Office App, a configurable library of smart templates, integration with SalesForce.com integration, and real-time contract management dashboards, Contract Lifecycle Management solution for today and tomorrow.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Zycus

Zycus iContract

We configure and empower our contract management solutions to meet your specific procurement objectives, so that you gain the power to influence business performance through accelerated contracting processes and enhanced compliance across multiple legal and government regulatory systems; enhanced stewardship, security and continuity around important contract documents; reduced maverick spending and reduced erosion of cost savings built into contracts; greater awareness of spend and risk management needs related to market conditions and contract expiry.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

AVEVA

AVEVA ProCon

AVEVA ProCon Contract Management software was specifically designed to meet the needs of asset intensive industries; to protect capital investment, drive performance and improve profitability when building and operating high value assets. Built-in, best-practice, claims management and contract bid management processes help to add peace of mind through efficiency. AVEVA ProCon is designed to manage contracts throughout the asset life cycle. Best results are achieved when it is introduced at the pre-award stage, but it has useful applications when brought in to any stage of the asset life cycle.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Exigent Group

Chameleon Doc Builder

The only contract management system with Smart Insights at its core. Exigent's new document automation tool, Chameleon DocBuilder is the new addition to the contract management suite.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Symfact

Symfact Contract Management

Symfact makes contract management easy with the world’s leading software solution. Quick and easy implementation of an business level software solution. Contract lifecycle management and resource planning can be difficult and lacking control if you don’t have a centralized repository in place. Contracts are used in most business transactions and especially at enterprise level where the correct controls need to be in place to create and manage.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

SirionLabs

SirionLabs CLM

Sirion automates traditional governance processes end-to-end and delivers real-time data-driven analytics.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Pramata Corp

Pramata Solutions

Pramata solutions do all of this heavy lifting for you. Using your commercial documentation, mapped to key data from your billing and other core systems, we can create an intelligent view of the current state of the commercial relationships across your portfolio. Then we present this valuable info in the most useful way for your frontline billing and sales teams to act on it.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Coupa

Coupa Contract Management

Automate and enforce across the full contract lifecycle–from authoring, collaboration and signing to operationalizing contracts for every purchase with Coupa automated contract management solutions.

--

Composite Score

7.9

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Concord

Concord Now

Manage all contracts, at every step, on one platform. Automate the entire contract process—from origination to negotiation to close.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Load More

All Research

Is Your IT Equipment Lease Missing the Lessor’s Primary Obligation?
March 29, 2020

When leasing IT equipment, the lessor (the company providing the equipment) has one main obligation. However, most leases overlook this critical aspect completely, exposing the lessee (the organization leasing the equipment) to unnecessary risk.

Author: Phil Bode (Info-Tech)

What’s in a Name? A Lot if You Are Leasing
March 29, 2020

If you want to lease IT equipment, you have many options with regard to potential lessors (the leasing companies). In fact, some manufacturers lease equipment directly to their customers … or do they?

Author: Phil Bode (Info-Tech)

SortSpoke: A Recipe for Turning Unstructured Documents Into Operational Data
March 18, 2020

SortSpoke’s novel approach to machine learning answers a longstanding problem in financial services – how to efficiently extract critical data from inbound, unstructured documents at 100% data quality.

Author: Andrea Malick (Info-Tech)

Does COVID-19 Activate Force Majeure in Your Contracts?
March 16, 2020

Check your contracts and you will find that the vast majority contain a force majeure clause. This provision states the conditions by which a party does not have to perform under the contract if it experiences an event beyond the party’s control.

Author: Scott Bickley (Info-Tech)

When It Comes to Contract Clauses, Equal Is Not Always Equitable
October 29, 2019

Many contract reviewers and negotiators often assume that terms and conditions applicable to both parties must be identical or mirror each other. Nothing could be further from reality.

Author: Phil Bode (Info-Tech)

SAP S/4HANA and HANA Licensing Series – Part III: Migrating to S/4HANA Will Cost More
July 19, 2019

Beware promises of cost savings and license optimization by acquiescing to SAP’s need for you to migrate from ECC to S/4HANA. Efficiencies in the areas of license optimization are usually offset by additional costs. Use a total cost of ownership (TCO) approach to evaluate the deal.

Author: Scott Bickley (Info-Tech)

Mixed Reviews for Kronos Workforce Mobile App
May 27, 2019

Extending a product’s desktop functionality and user experience to a mobile platform is not always a guaranteed success. Kronos is experiencing mixed reviews for its Kronos Workforce Mobile.

Author: Carlos Sanchez Valle (Info-Tech)

Coupa Set to Acquire Exari – CLM Market Consolidation Continues
April 17, 2019

Coupa, a leading source-to-pay (S2P) provider, announces planned acquisition of Exari, a leading CLM provider, for $215M in cash as contract lifecycle management (CLM) consolidation continues.

Author: Scott Bickley (Info-Tech)

SAP S/4HANA and HANA Licensing Series – Part II: HANA DB Hype?
April 16, 2019

HANA is SAP’s first serious entry into the database market segment. HANA is touted as being superior in performance when working with SAP applications vs. alternate database solutions, but objective benchmarks are lacking. Additionally, the adoption of S/4HANA necessitates adoption of the HANA DB as it is the only certified solution for S/4HANA ERP.

Author: Scott Bickley (Info-Tech)

SAP S/4HANA and HANA Licensing Series – Part I: The Forced “Upgrade”
April 11, 2019

Current SAP ECC customers have a decision to make, as SAP has announced the end of ECC support effective 2025, in effect mandating a move to its next-generation ERP solution, S/4HANA.

Author: Scott Bickley (Info-Tech)

CLM Market Continues Red Hot Growth
March 15, 2019

The global demand for contract lifecycle management (CLM) solutions is estimated to increase at a compounded annual growth rate of 14% over the next 5 years. If accurate, the total spend for CLM will more than double by 2024.

Author: Phil Bode (Info-Tech)