DocuSign CLM Logo Award Winner Product Badge
DocuSign CLM Logo Award Winner Product Badge
Docusign

DocuSign CLM

8.2 /10
Category
DocuSign CLM
8.2 /10

What is DocuSign CLM?

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Company Details


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Awards & Recognition

DocuSign CLM won the following awards in the Contract Lifecycle Management category

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DocuSign CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign CLM.

89 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign CLM?

5% Negative
7% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Feature Ratings

Average 85

E-Signature

94

Contract Approval

87

Clause Management

87

Contract Authoring

86

OCR Support

84

Integration

84

Obligation Management

84

Reporting Analytics

83

Searchable Repository

82

Redlining

82

Workflow

81

Vendor Capability Ratings

Average 84

Ease of Data Integration

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of Implementation

86

Quality of Features

86

Availability and Quality of Training

85

Vendor Support

84

Ease of Customization

83

Breadth of Features

83

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

DocuSign CLM Reviews

Edgar F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Simple document signing platform, DocuSign CLM.

Likeliness to Recommend

9 /10

What differentiates DocuSign CLM from other similar products?

Low cost. Ease of creating contracts, sending documents, and ease of signing everything digitally.

What is your favorite aspect of this product?

Its low cost. Ease of signing contracts. Send unlimited documents and access cool features like numerous integrations. Limited customization options.

What do you dislike most about this product?

I really like it, it works well, it's easy to use, you can upload and sign all the documents digitally in one place.

What recommendations would you give to someone considering this product?

If you want a simple and ideal document signing platform for your team, I recommend DocuSign CLM. It is perfect for unlimited use. It is ideal for contracts and for quickly signing a Word and Salesforce document.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Craig C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Solid Platform to Create and Establish Contracts

Likeliness to Recommend

9 /10

What differentiates DocuSign CLM from other similar products?

DocuSign has a clean and user-friendly dashboard that allows you to see the contracts, their status, progress, deadlines, and any pending actions. The other tool we were using was cluttered and overwhelming.

What is your favorite aspect of this product?

DocuSign CLM has a simple interface which shortens the onboarding process. You don't need to learn too much or watch many tutorials to use DocuSign appropriately. I also like it because you can upload Word document and edit it before sharing with clients or third parties for signing. You can also create a template and save it for easy editing whenever you want a custom contract.

What do you dislike most about this product?

DocuSign CLM is a premium platform so you need to pay to use it. Although they have a free trial, the cost might be a limiting factor for startups or individual users. It also takes some time to understand the function of every feature and get maximum value for your investment. I also feel that DocuSign CLM holds quite sensitive information and documents and need to assure users of strict security and privacy policies because such information could bring a company to its knees if it finds a way to the wrong hands.

What recommendations would you give to someone considering this product?

Utilize standard templates when creating contracts. You will save time and ensure the contracts have a uniform appearance or format. Remember to read the onboarding materials even if you feel DocuSign CLM is user-friendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

William A.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

It is easy to use ane learn

Likeliness to Recommend

10 /10

What differentiates DocuSign CLM from other similar products?

They have a big plataform with trainings and support

What is your favorite aspect of this product?

I like because: It is easy to use, learn and operate Practical to create templates and practical forms with submission via links Easy to organise and share the material created between users Practical and saves a lot of work time and, of course, paper

What do you dislike most about this product?

I don't see many negative points, maybe the tool could have the graphing and reporting part as I don't recall finding it that easy.

What recommendations would you give to someone considering this product?

If you have many documents to be signed and need agility without much bureaucracy, this tool is very practical and ideal, it is possible to create many custom forms and use for internal and external customers, the documents are perfectly clear, it contributes a lot to the business. I do not recommend for very traditional companies because it is a modern tool.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Acts with Integrity

Cons

  • Charges for Enhancements

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