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CounselLink CLM

7.2 /10

17 Reviews Write a Review

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What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details

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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

7 Top Rated Features

2023

CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

84 Likeliness to Recommend

3
Since last award

92 Plan to Renew

8
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

0% Negative

13% Neutral

87% Positive

Pros

Helps Innovate
Acts with Integrity
Security Protects
Saves Time

Feature Ratings

Average 77

Contract Approval

Obligation Management

Searchable Repository

Contract Authoring

E-Signature

Reporting Analytics

Workflow

Redlining

Integration

Clause Management

OCR Support

Vendor Capability Ratings

Average 73

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

CounselLink CLM Reviews

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Jan S.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Great contract management tool!

Likeliness to Recommend

10 /10

What differentiates CounselLink CLM from other similar products?

I have only ever worked with one other tool that was more database than contract creation tool. For me, the system fulfills everything I expect from a contract management tool, with very few exceptions.

What is your favorite aspect of this product?

The tool is very helpful to a Legal department and other departments too, as it enables a transparent workflow for contract creation and processing, with options for transparent approval processes, setting of important deadlines and responsibilities, getting reports for various seach criterias and more.

What do you dislike most about this product?

Sometimes the system has problems with uploaded documents, changes or mixes up the formatting of the uploaded document, so that you then have to find a workaround. You also can't upload all kind of documents.

What recommendations would you give to someone considering this product?

The system prevents isolated solutions, i.e. the storage of contract documents on the computers of individual persons, it facilitates transparency in contract negotiations (who did what? Where do we stand? When did what take place?) and simplifies the creation and negotiation of contracts.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Brooke H.

Role: Operations
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Great features!

Likeliness to Recommend

6 /10

What differentiates CounselLink CLM from other similar products?

Good for large approvals process.

What is your favorite aspect of this product?

Integration with Docusign and linking amendments.

What do you dislike most about this product?

Sometimes search functionality.

What recommendations would you give to someone considering this product?

Consider it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CounselLink CLM

What is CounselLink CLM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

CounselLink CLM Ratings

84 Likeliness to Recommend

3 Since last award

92 Plan to Renew

8 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love CounselLink CLM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Redlining Ability to redline agreements, with version control, and across various document formats.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

OCR Support Automated import of 3rd party and legacy agreements

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

CounselLink CLM Reviews

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Jan S.

Great contract management tool!

Likeliness to Recommend

Pros

Brooke H.

Great features!

Likeliness to Recommend

Pros

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Feature Ratings

Contract Approval

Obligation Management

Searchable Repository

Contract Authoring

E-Signature

Reporting Analytics

Workflow

Redlining

Integration

Clause Management

OCR Support

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training