What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Trustworthy
- Efficient Service
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Analytics
Social Media Marketing Management
Marketing Operations Management
Marketing Asset Management
Advanced Data Segmentation
Mobile Marketing Management
Multi Channel Integration
Advanced Campaign Management
Community Marketing Management
Marketing Workflow Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.7
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Email Marketing
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.0
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Constant Contact Reviews
Warren M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great product at a great price
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
A robust platform for a great price.
What is your favorite aspect of this product?
Price and functionality
What do you dislike most about this product?
The reporting could be improved.
What recommendations would you give to someone considering this product?
I would highly recommend using Sharp Spring
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Inspires Innovation
Michael J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
A marketing automation system
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
With the help of SharpSpring's user-friendly platform, we can handle a variety of marketing and client activities. We can drastically cut the hours spent on marketing duties while frequently engaging our clients' prospects and increasing overall revenues. This comprises persona-focused automated messaging systems, transparent sales pipelines, and marketing automation.
What is your favorite aspect of this product?
To assist you in creating effective email marketing campaigns, SharpSpring provides a variety of tools and is constantly adding new ones. SharpSpring's incredible customizability makes all tasks simpler. Contact lists can be easily imported and customized as well. SharpSpring You can construct one-of-a-kind campaigns by utilizing the numerous concepts and distinctive templates it offers. These campaigns can also be modified and saved as draughts for later use.
What do you dislike most about this product?
We use the automated tool provided by SharpSpring to cross-sell products to existing customers and stay in touch with them. SharpSpring also provides a plethora of information about the techniques used to create leads. Before choosing SharpSpring, we gave HubSpot and Infusionsoft some thought, but SharpSpring turned out to be the ideal option for us. 100% worthwhile.
What recommendations would you give to someone considering this product?
One of SharpSpring's IT heads acknowledged that the email report data is BS and that there is no escalation process for customer support requests that need skills beyond that of customer care professionals. The report data within SS differs from the report data exported, the data in the email is horrible, and the excel file contains duplicate headline titles with specific facts and implications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Riggy M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
A Must Have Tool For Marketing
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
While it is an effective marketing platform, it also comes with the best marketing automation features
What is your favorite aspect of this product?
I like that SharpSpring is resourceful and affordable The software is seamless to use besides being well equipped
What do you dislike most about this product?
It is not cheap and and is very effective too
What recommendations would you give to someone considering this product?
I recommend SharpSpring for its resourceful ness and the fact that it makes marketing easy
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features