What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Security Protects
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Project Management
Customer Journey Modelling
Marketing Analytics
Marketing Asset Management
Mobile Marketing Management
Social Media Marketing Management
Recommended Best Action
Opportunity Pipeline Tracking
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.6
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Marketing Platforms - Midmarket
Score 8.1
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Customer Relationship Management - Midmarket
Score 8.0
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Constant Contact Reviews
Jorge P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Understand the value of electronic correspondence
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
This is a marketing platform by electronic correspondence that is how we talk about the differences of other systems. It enables organizations and companies to produce and send effective emails that can be the desired goals. It is simple to use and its intuitive interface allows the management of its correspondence lists, design attractive emails, plan your delivery and measure your performance.
What is your favorite aspect of this product?
This is an intuitive instrument that also has a vast diversity of templates that allow it to design custom -easy and easily personalized emails. It fascinates me since with this study instrument you can measure the performance of your campaigns in terms of openings, clicks, subscription songs and conversions to improve your tactics.
What do you dislike most about this product?
Thanks to its vast diversity of templates, it could be difficult to customize their electronic correspondence to highlight its participants.
What recommendations would you give to someone considering this product?
You can integrate your constant contact account with other marketing tools such as WordPress, Facebook, Shopify and others to further increase your online presence.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Caring
Luiz C.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Must use in automation!!!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
As a user, I can tell you that SharpSpring stands out from other similar products in a few ways. Firstly, SharpSpring offers a robust set of marketing automation tools that are designed to help businesses of all sizes streamline their marketing efforts. This includes lead management, email marketing, landing pages, social media management, analytics, and more. Another thing that sets SharpSpring apart is its commitment to providing personalized support and training to its users. They offer live chat, phone support, and email support, as well as a library of resources like video tutorials and helpful articles.
What is your favorite aspect of this product?
SharpSpring's comprehensive marketing automation tools, user-friendly interface, and attentive support team.
What do you dislike most about this product?
I experience occasional technical issues, such as slow loading times or glitches in the platform. Additionally, the reporting capabilities of SharpSpring could be improved to provide more detailed and customizable analytics.
What recommendations would you give to someone considering this product?
I would present SharpSpring as a comprehensive and flexible marketing automation solution with a strong support team and a track record of success for businesses of all sizes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Douglas T.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
The victor is Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The ability to manage distribution lists and contact segmentation for targeted marketing campaigns; the breadth of available email template designs and personalization tools; the speed with which users can adopt the system; the real-time visibility into the success or failure of campaigns; and the ability to adapt marketing strategies in response to the data gleaned from those campaigns.
What is your favorite aspect of this product?
Businesses have a significantly greater chance of success when they use Constant Contact, since it is the simplest solution available for driving campaigns. What's more cooler is that you may retry messages on the fly and direct them to certain records if necessary. We can identify which messages were viewed, and the technology automatically forwards users to a digest to ensure they don't receive duplicate emails. We may quickly and easily choose a template from Constant Contact and customize it to our needs. The platform offers a wide variety of pre-made designs with unique structures that facilitate the development of advertising campaigns.
What do you dislike most about this product?
While composing an email, I've found the UI to be a little buggy at times. It's not always obvious where the buttons are that let you alter the background color or make other changes. I also dislike that you can't look up past emails by the sender's name using the search bar. I'm aware that I can sort my emails into different categories based on when they were sent, but it would be convenient if I could also search for a certain phrase in the subject line.
What recommendations would you give to someone considering this product?
Especially for organizations with limited resources for growth and marketing, I find this to be an invaluable tool. Even though you should have a higher opening rate thanks to permission-based marketing, we can't seem to achieve it. No one will receive the emails unless they have signed up for them. Instead of using Constant Contact to deliver the message, you should use another method. I like the visual appearance you get from using the Constant Contact templates, too. The templates are essential since I lack the necessary design abilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing