What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Security Protects
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Project Management
Customer Journey Modelling
Marketing Analytics
Marketing Asset Management
Mobile Marketing Management
Social Media Marketing Management
Recommended Best Action
Opportunity Pipeline Tracking
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.6
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Marketing Platforms - Midmarket
Score 8.1
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Customer Relationship Management - Midmarket
Score 8.0
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Constant Contact Reviews
Rick M.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Aug 2021
Great product, many features, worth the price
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
SharpSpring combines many quality features with superior customer support and coaching. They want you to succeed! Additionally, you have the opportunity to become an agency and resell licenses to your clients turning a cost center into a profit center.
What is your favorite aspect of this product?
Mapping the customer journey and custom landing pages
What do you dislike most about this product?
I wish the software had the ability to set up templates and profiles for use when creating a new client.
What recommendations would you give to someone considering this product?
SharpSpring is a major contender for your marketing toolset. It packs a lot of features into a very reasonable price.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Maryanne P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Aug 2021
Automation Marketing platform
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It is great product in automating marketing tools and maintaining social media platforms.
What is your favorite aspect of this product?
We have improved service delivery since we deployed this great platform in our organization. Advertisements of our products can easily be displayed on our social media platforms increasing insights of our clients.
What do you dislike most about this product?
There is no drawback from the performance of this great product.
What recommendations would you give to someone considering this product?
Marketing of products and services with great planning and decision making can easily be achieved using this great platform.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Inspires Innovation
Nathan P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2021
Product is easy to use and predictable.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The product is predictable, easy to use and lets us email on a massive scale every day. We have a large volume of clients who rely on mass-email campaigns to drive product views and ultimately sales. 99% of the time there is a direct correlation to our mass-email campaigns and sales for our clients. Constant Contact allows us to quickly or scheduled deploy custom content emails to a wide variety of procured recipient lists and it rarely if ever gives us difficulty or fails to deploy.
What is your favorite aspect of this product?
Simple. Easy to use. Fast. Reliable. Easy to train newcomers on the interface. Easy to integrate with out data systems.
What do you dislike most about this product?
There's not much to dislike. Delivery (non spam) rates are perfect and predictable.
What recommendations would you give to someone considering this product?
Definitely give it a try. You won't regret it and it has become a staple in the mass-email delivery world.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity