What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Client Friendly Policies
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Mobile
Telephony and Call Center Management
Customer Service Management
Account and Contact Management
Sales Management
Lead Management
Quote Contract and Proposal
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.7
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Email Marketing
Score 8.6
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Marketing Platforms - Midmarket
Score 8.1
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Constant Contact Reviews
Priyah M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2020
Efficient solution for Lead Elevating.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Effecting social marketing software.
What is your favorite aspect of this product?
Ability to manage multiple business campaign and even lead management.
What do you dislike most about this product?
No major complains.
What recommendations would you give to someone considering this product?
The marketing capability and the features are very powerful and segmentation is excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing