What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Toluwanimi A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
My Great experience with Open ai so far
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Accessibility is amazing
What is your favorite aspect of this product?
The different personalities that chat got can switch to
What do you dislike most about this product?
It would be redundancy of results but really nothing
What recommendations would you give to someone considering this product?
Totally worth it
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Monisha K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Best AI tool for writing and research purposes
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The AI models behind ChatGPT are best in the market
What is your favorite aspect of this product?
Sheer ease of use of the platform
What do you dislike most about this product?
Nothing to be very honest. Just need them to do more integration with daily apps.
What recommendations would you give to someone considering this product?
Absolute banger AI product in the market right now
Pros
- Performance Enhancing
- Client Friendly Policies
- Generous Negotitation
- Continually Improving Product
Please tell us why you think this review should be flagged.
Siva Sankar C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Powerful AI Coding and Writing Assistant
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out due to its seamless natural flow of chat, massive knowledge base, constant updates, and multi-purpose functionality on coding, content creation, and research.
What is your favorite aspect of this product?
My favorite feature is how rapidly ChatGPT produces precise, well-formed responses that alleviate me of hours of work coding, writing, and studying new materials
What do you dislike most about this product?
Occasionally the answers are boilerplate, do not rank well on highly technical niche issues, or need fact-checking to ensure time-sensitive information
What recommendations would you give to someone considering this product?
Use ChatGPT as a helper for productivity, not an ultimate truth. Also cross-check with critical outputs and your own knowledge. Functions best for well-written and detailed prompts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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