What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Melvin L.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Sep 2025
This is for personal use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It fits out needs
What is your favorite aspect of this product?
Everything
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Nothing at this tome
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hadas S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2025
Chatgpt fulfills multiple use-cases for me.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Vast capability is what sets Chatgpt apart from other generative ai tools. Chatgpt can create images, chatgpt can conduct data analysis, edit code, summarize pages of text and so on. The ability for different types of professionals to use Chatgpt for different things is what sets it apart.
What is your favorite aspect of this product?
Chatgpt is very good with summarizing documents or identifying punctuation , or grammatical errors. This is my most accurate use for Chatgpt in my day to day work activity.
What do you dislike most about this product?
I personally think that recent versions of chatgpt rather than being better than previous versions, have actually been worse. Hallucinations are more common in my chats with the ai tool , likewise it now tends to miss important details contained in the same chat session, which never used to happen in the past.
What recommendations would you give to someone considering this product?
It is effective and I think that every professional in most fields have got a use or more for Chatgpt. However, I advice that organizations rely on Chatgpt in moderation. For all it is worth, it is no replacement for human reasoning now or anytime soon.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Sai A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2025
A Coding Assistant That Saves Time
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT explains code in plain English which helps me understand complex logic.
What is your favorite aspect of this product?
I can ask it to fix me for me errors and often spots them very fast than I do.
What do you dislike most about this product?
It sometimes invents functions or libraries that don't exist
What recommendations would you give to someone considering this product?
Write clear and detailed prompts for better results
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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