What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Multi-Language Support
Natural Language Generation
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Niranjan S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Smart AI Assistant for Productivity and Creativity
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT differentiates itself through its ability to understand context, generate human-like responses, and adapt to a wide range of tasks, from casual conversation to technical problem-solving. It offers versatility across domains such as coding, writing, learning, and business support, with natural language flow that feels engaging and intuitive. Its continuous improvements and adaptability make it a powerful tool for productivity, creativity, and knowledge sharing.ChatGPT differentiates itself by delivering highly contextual, conversational responses that feel natural and human-like, making interactions smoother and more engaging.
What is your favorite aspect of this product?
My favorite aspect of this product is its versatility—it can seamlessly shift from solving complex technical problems to assisting with creative writing, learning, or everyday tasks. The natural, conversational flow makes interactions intuitive and engaging, while its adaptability ensures it adds value across personal and professional contexts. Its ability to provide quick, reliable, and context-aware support truly makes it feel like a smart digital partner.
What do you dislike most about this product?
What I dislike most about this product is that it sometimes provides responses that sound confident but may not always be fully accurate, requiring users to double-check important information.
What recommendations would you give to someone considering this product?
I’d recommend using this product as a powerful assistant for ideas, explanations, and problem-solving, but always validate critical details before acting on them. Explore its versatility by trying it across different tasks—technical, creative, or learning-related—to get the most value. Customize prompts to be clear and specific for better responses, and approach it as a productivity partner that enhances your work rather than fully replacing human judgment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Deepak S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
it makes learning a new language fun.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
i am learning spanish, and i use chatgpt to practice. i can have a conversation with it in spanish, and it will correct my grammar and vocabulary. this is much better than using a textbook, because it is interactive and fun.
What is your favorite aspect of this product?
i like that i can ask it to explain grammar rules in a simple way. i can also ask it for examples of how to use a certain word or phrase in a sentence. it is like having a personal language tutor available 24/7.
What do you dislike most about this product?
it is not a replacement for talking to a native speaker. the conversation can feel a bit unnatural sometimes.
What recommendations would you give to someone considering this product?
i recommend it to anyone who is learning a new language. it is a great supplement to your regular studies.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Bello J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
AI Chat Delight
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT's conversational style feels more natural, with better context understanding and more creative responses. It's also highly versatile, handling everything from casual chats to complex problem-solving and content generation.
What is your favorite aspect of this product?
I love how intuitive and responsive it is! The ability to have a natural conversation, getting creative ideas, and solving problems efficiently makes it super valuable. It's like having a smart assistant that's always available and adapts to my needs.
What do you dislike most about this product?
Sometimes it gives inaccurate info or doesn't fully grasp the context. Also, it can be repetitive or overly formal in its responses. Occasionally, it struggles with nuanced questions or understanding specific industry jargon, which can be frustrating.
What recommendations would you give to someone considering this product?
Start with simple queries to get a feel for it, and be specific with your questions for better results. Don't rely solely on it for critical decisions without verifying info. Experiment with different use cases, like brainstorming or drafting, to maximize its potential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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