What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Friendly Negotiation
- Inspires Innovation
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Client Portal
Email Synchronization & Tracking
Knowledgebase
Security
Expense Detail Tracking
Time Management
Project Management
Billing
Retainer Management
Business Process Analysis (BPA)
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
BigTime Reviews
Penni J.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"Great tool with good customer service."
Likeliness to Recommend
What differentiates BigTime from other similar products?
This software has an exceptional user-friendliness that makes it very simple to use. The implementation team is absolutely top-notch, and they made it very simple for us to understand how to make use of the software. For these reasons this program differs from others.
What is your favorite aspect of this product?
The onboarding support, especially our personal assistance, has been the most valuable element. I also value the availability of tech help at any time. There has been a steady growth in BT's functionality, making it more and more useful to our group. Despite a number of hiccups and hitches, it appears to be settling down to meet our requirements.
What do you dislike most about this product?
Developing a huge number of jobs is laborious, unstable, and not particularly user-friendly. A greater feature set would be nice for the workflow dashboard as well. As a detail-oriented project manager working with a group of people that place a premium on precision, I can tell you that this has been surprisingly challenging to do.
What recommendations would you give to someone considering this product?
This platform comes highly recommended by me because it operates in the cloud, interfaces with Quickbooks Online in a seamless manner, and has a user interface that is generally uncluttered and simple to navigate. Additionally, the reporting function is extremely powerful.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Raman P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Deliver the best to your customers.
Likeliness to Recommend
What differentiates BigTime from other similar products?
Projector PSA's unique feature is that it connects our project plans to our present, past and future to give us views that help us to deliver the best products to our customers.
What is your favorite aspect of this product?
The projector BI that has preconfigured reports that help us to track PSO metrics, which gives us a clear view of our data to help us make better decisions to achieve our company goals.
What do you dislike most about this product?
I like everything about it. So far it has been very efficient to help us achieve our company goals.
What recommendations would you give to someone considering this product?
Projectors PSA's support team is knowledgeable and always ready to help whenever we need their help. I highly recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Becky R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Objective Professional Program
Likeliness to Recommend
What differentiates BigTime from other similar products?
Projector PSA organizes all the business projects for rational development.
What is your favorite aspect of this product?
Projector PSA delivers dynamic assistance for technical help
What do you dislike most about this product?
Projector PSA is incredible in boosting performance.
What recommendations would you give to someone considering this product?
Projector PSA is determined for solid process navigation.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
