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What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Configuration Validation
Cloud Integration
Cloud Migration
Performance Monitoring Management
Capacity Management
Orchestration and Workflow Management
Automatic Resource Scaling Elasticity
Cloud Analytics and Reporting
Self Service Cloud Services
Cloud SLA Management Governance
Application Release Automation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
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AWS Systems Manager Reviews
Nicolas G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Variety of services and reasonable cost!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Stands out among similar cloud infrastructure management products for its deep integration with the AWS ecosystem and advanced automation and management capabilities
What is your favorite aspect of this product?
Allows you to manage resources across multiple AWS regions and accounts from a single console, simplifying the management of complex environments.
What do you dislike most about this product?
Limited support for non-AWS systems
What recommendations would you give to someone considering this product?
It's a powerful tool, but it requires planning, training, and monitoring to leverage it effectively and ensure it aligns with your business goals and requirements.
Pros
- Enables Productivity
- Trustworthy
- Client Friendly Policies
- Includes Product Enhancements
Srikar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Great Product
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Enhanced Session Manager: Improvements to AWS Systems Manager Session Manager, such as additional session recording and audit trail capabilities.
What is your favorite aspect of this product?
Advanced Reporting and Monitoring: Enhanced reporting and monitoring capabilities, including customizable dashboards and better integration with AWS CloudWatch.
What do you dislike most about this product?
Cost Optimization Tools: Built-in tools for optimizing resource usage and reducing costs, including recommendations for resource right-sizing and shutdown.
What recommendations would you give to someone considering this product?
More Third-Party Integration: Expanded support for third-party integrations and custom scripts for managing non-AWS resources and hybrid environments.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raviraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Powerful Systems manager
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.
What is your favorite aspect of this product?
The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.
What do you dislike most about this product?
AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.
What recommendations would you give to someone considering this product?
While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.
Pros
- Reliable
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Vendor's Interest First
- Leverages Incumbent Status
