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Data Quadrant Awards 2024

Cloud Management


SoftwareReviews names AWS Systems Manager, Microsoft Azure Arc, Amazon Kinesis, and VMware Aria Operations as Cloud Management Data Quadrant Award Winners.


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Cloud Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Cloud Management Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Amazon

AWS Systems Manager

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

9.1

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
54Reviews

Microsoft Corporation

Microsoft Azure Arc

Manage your applications and services in multi-cloud environments. Azure Arc helps you make the most of the cloud by providing tools to develop and operate cloud-native apps on any platform.

8.8

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
132Reviews

Amazon

Amazon Kinesis

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data so you can get timely insights and react quickly to new information. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of your application. Amazon Kinesis enables you to process and analyze data as it arrives and respond instantly instead of having to wait until all your data is collected before the processing can begin.

8.4

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
30Reviews

VMware, Inc.

VMware Aria Operations

VMware Aria is a cloud management portfolio for managing the cost, performance, configuration, and delivery of infrastructure and cloud native applications across any cloud. It unifies VMware vRealize, CloudHealth by VMware Suite, and VMware Tanzu Observability by Wavefront into one family brand.

8.4

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

Vendor Capability Awards


Availability and Quality of Training

Oracle Hybrid Cloud

Badge Winner

Breadth of Features

AWS Systems Manager

Badge Winner

Business Value Created

VMware Aria Operations

Badge Winner

Ease of Customization

ServiceNow Cloud Accelerate

Badge Winner

Ease of Data Integration

Amazon Kinesis

Badge Winner

Ease of IT Administration

VMware Aria Operations

Badge Winner

Ease of Implementation

AWS Systems Manager

Badge Winner

Product Strategy and Rate of Improvement

VMware Aria Operations

Badge Winner

Quality of Features

ServiceNow Cloud Accelerate

Badge Winner

Usability and Intuitiveness

VMware Aria Operations

Badge Winner

Vendor Support

ServiceNow Cloud Accelerate

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Oracle Hybrid Cloud


Breadth of Features

AWS Systems Manager


Business Value Created

VMware Aria Operations


Ease of Customization

ServiceNow Cloud Accelerate


Ease of Data Integration

Amazon Kinesis


Ease of IT Administration

VMware Aria Operations


Ease of Implementation

AWS Systems Manager


Product Strategy and Rate of Improvement

VMware Aria Operations


Quality of Features

ServiceNow Cloud Accelerate


Usability and Intuitiveness

VMware Aria Operations


Vendor Support

ServiceNow Cloud Accelerate


Other Evaluated Vendors


ServiceNow

ServiceNow Cloud Accelerate

Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.

8.4

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

24Reviews

Red Hat

Red Hat Openshift

Red Hat® OpenShift® is a unified platform to build, modernize, and deploy applications at scale. Work smarter and faster with a complete set of services for bringing apps to market on your choice of infrastructure.

8.2

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

Oracle

Oracle Hybrid Cloud

Oracle Hybrid Cloud is a suite of autonomous management services that eliminate the human effort associated with traditional solutions for monitoring, managing and securing applications and infrastructure. Provide customers with the flexibility to choose their infrastructure based on their workload needs with Oracle Hybrid Cloud.

8.1

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

35Reviews

Cisco Systems

Cisco CloudCenter Suite

Cisco CloudCenter Suite is a set of integrated modules that simplifies the lifecycle management of multicloud applications, workflows, and their infrastructure.

7.5

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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