AWS Systems Manager Logo
AWS Systems Manager Logo
Amazon

AWS Systems Manager

8.5 /10
Category
AWS Systems Manager
8.5 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
1% Neutral
99% Positive

Pros

  • Saves Time
  • Performance Enhancing
  • Respectful
  • Reliable

Feature Ratings

Average 86

Cloud Monitoring

90

Storage Monitoring

89

Patching Automation

88

Applications Monitoring

88

Server Performance Monitoring

87

Network Configuration Management

87

Access Rights Management

87

Event Correlation & Management

86

Capacity Management

86

Automated Remediation

86

Deployment Model

85

Vendor Capability Ratings

Average 86

Quality of Features

91

Ease of Customization

89

Breadth of Features

89

Usability and Intuitiveness

87

Ease of Data Integration

86

Business Value Created

85

Ease of IT Administration

85

Ease of Implementation

85

Availability and Quality of Training

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

AWS Systems Manager Reviews

Manikanta R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

AWS Systems Manager: The Definitive Tool for Cloud

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out due to its seamless integration with other AWS services, providing a unified interface for managing AWS resources and on-premises servers. It offers robust automation capabilities, including Run Command, Patch Manager, and Automation, to streamline operational tasks. The service also includes advanced monitoring and troubleshooting tools, like OpsCenter and CloudWatch integration, which enhance visibility and control. Additionally, AWS Systems Manager supports hybrid cloud environments, making it a versatile solution for diverse IT infrastructures.

What is your favorite aspect of this product?

My favorite aspect of AWS Systems Manager is its robust automation capabilities. Features like Run Command, Patch Manager, and Automation streamline complex operational tasks, reducing manual intervention and improving efficiency. This automation not only saves time but also ensures consistency and reliability in managing and maintaining AWS resources and on-premises servers.

What do you dislike most about this product?

One aspect of AWS Systems Manager that could be improved is the complexity of its setup and configuration. For users new to the platform or without a deep understanding of AWS services, navigating the various features and settings can be challenging. Simplifying the initial onboarding process and providing more user-friendly documentation could help mitigate this issue.

What recommendations would you give to someone considering this product?

For organizations considering AWS Systems Manager, several key recommendations can streamline adoption and maximize its benefits. Firstly, it's crucial to conduct a thorough assessment of the organization's specific needs for cloud management and automation. This evaluation should encompass existing workflows, infrastructure, and operational requirements to determine how AWS Systems Manager can best support these processes. Investing in comprehensive training and education for the team responsible for utilizing AWS Systems Manager is essential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Akshat A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

The most helpful about AWS system manager is it works with hybrid cloud systems including on-prem systems. Prevent drift by resolving to configure management, OS patches, and inventory. Highly Secure and compliant with industry standards.

What is your favorite aspect of this product?

The best thing i like about aws systems manager is they provide dashboard category wise such as operations management, application management, node management, shared resources, automation management. It is a centralized access control which also helps us in auditing control.

What do you dislike most about this product?

there are loads of submenus in system manager , so can be a little over whelming when you first go through to this menu, and to start a session it can be annoying with the amount of click you have to do it get on the server you want to remote on.

What recommendations would you give to someone considering this product?

Access control has gotten completely streamlined to IAM users and roles. I don't need to manage SSH keys for either developers or devops people anymore.

Pros

  • Efficient Service
  • Altruistic
  • Acts with Integrity
  • Friendly Negotiation

Cons

  • Charges for Enhancements
  • Slower Product Innovation

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"A fantastic Systems Manager."

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

Through AWS System manager, we have been able to copy processes as part of the normal update process and it is very easy to copy the files and doesn't even require SSH access to the instances.

What is your favorite aspect of this product?

Coupled with the RunCommand to send common commands to multiple servers I have reduced hours of work to minutes.

What do you dislike most about this product?

It can be hard to debug issues at times.

What recommendations would you give to someone considering this product?

I highly recommend it. You do not have to go into each instance and deploy the configuration file. With one click you set up all instances.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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