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Amazon

AWS Systems Manager

8.4 / 10
Category

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

91 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Storage Monitoring

89

Cloud Monitoring

89

Applications Monitoring

89

Capacity Management

87

Server Performance Monitoring

87

Network Configuration Management

87

Access Rights Management

86

Patching Automation

86

Deployment Model

86

Auto-Discovery

84

Event Correlation & Management

84

Vendor Capability Ratings

Average 85

Quality of Features

100

Breadth of Features

99

Ease of IT Administration

99

Availability and Quality of Training

98

Ease of Customization

98

Usability and Intuitiveness

96

Product Strategy and Rate of Improvement

95

Ease of Data Integration

94

Ease of Implementation

94

Business Value Created

93

Vendor Support

89

AWS Systems Manager Reviews

Punit G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Makes system admin's life earlier

Likeliness to Recommend

10 / 10

What differentiates AWS Systems Manager from other similar products?

I have used AWS Systems Manager only.

What is your favorite aspect of this product?

Scope of automation in the day to day tasks like remote script execution and patch management.

What do you dislike most about this product?

I cannot say anything which I disliked about this product.

What recommendations would you give to someone considering this product?

If you have EC2 machine deployed in your AWS setup, you must explore AWS Systems manager. You have to explore its potential in Automated system patching and executing remote commands/scripts on many servers at a time. But do not forget to setup VPC endpoints for Systems managers.

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Douglas D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic Features!

Likeliness to Recommend

9 / 10

What differentiates AWS Systems Manager from other similar products?

Many useful features and best platforms for Application and Infrastructure.

What is your favorite aspect of this product?

All the features!

What do you dislike most about this product?

Nothing to say.

What recommendations would you give to someone considering this product?

Using this Cloud you will be able to use many useful features for your organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raviraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful Systems manager

Likeliness to Recommend

8 / 10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.

What is your favorite aspect of this product?

The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.

What do you dislike most about this product?

AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.

What recommendations would you give to someone considering this product?

While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.

Pros

  • Reliable
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Leverages Incumbent Status

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