AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

9.1 / 10
Category
AWS Systems Manager
9.1 / 10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

90 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

5% Negative
0% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Feature Ratings

Average 88

Cloud Integration

92

Configuration Validation

91

Performance Monitoring Management

89

Cloud Migration

89

Orchestration and Workflow Management

87

Capacity Management

87

Automatic Resource Scaling Elasticity

87

Cloud Analytics and Reporting

86

Cloud SLA Management Governance

86

Self Service Cloud Services

86

Application Release Automation

82

Vendor Capability Ratings

Average 87

Availability and Quality of Training

100

Ease of Customization

100

Quality of Features

100

Usability and Intuitiveness

100

Product Strategy and Rate of Improvement

99

Ease of Data Integration

98

Ease of IT Administration

98

Ease of Implementation

96

Business Value Created

94

Vendor Support

93

Breadth of Features

90

AWS Systems Manager Reviews

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"A fantastic Systems Manager."

Likeliness to Recommend

10 / 10

What differentiates AWS Systems Manager from other similar products?

Through AWS System manager, we have been able to copy processes as part of the normal update process and it is very easy to copy the files and doesn't even require SSH access to the instances.

What is your favorite aspect of this product?

Coupled with the RunCommand to send common commands to multiple servers I have reduced hours of work to minutes.

What do you dislike most about this product?

It can be hard to debug issues at times.

What recommendations would you give to someone considering this product?

I highly recommend it. You do not have to go into each instance and deploy the configuration file. With one click you set up all instances.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahammad K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent feature

Likeliness to Recommend

10 / 10

What differentiates AWS Systems Manager from other similar products?

Easy integration

What is your favorite aspect of this product?

Connectivity with cloud resources

What do you dislike most about this product?

I don’t have any

What recommendations would you give to someone considering this product?

Free of cost service

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Indrajeet S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to manage your resource with AWS SSM

Likeliness to Recommend

9 / 10

What differentiates AWS Systems Manager from other similar products?

I completely removed SSH access to Ec2 servers for maintenance, I stored configurations to AWS SSM & deployed them to ec2 efficiently

What is your favorite aspect of this product?

Efficient installation of software, gathering and monitoring data and managing fleets of instances with ease

What do you dislike most about this product?

Not much to dislike actually other than improving the security a little bit

What recommendations would you give to someone considering this product?

The agent is ocasionally instable. some errors may come up wih success tags. It can be hard to debug issues at times. Inventory management can be improved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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