AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

9.1 /10
Category
AWS Systems Manager
9.1 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

90 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Saves Time

Feature Ratings

Average 87

Configuration Validation

91

Cloud Integration

90

Cloud Migration

89

Performance Monitoring Management

88

Capacity Management

88

Orchestration and Workflow Management

86

Automatic Resource Scaling Elasticity

85

Cloud Analytics and Reporting

85

Self Service Cloud Services

83

Cloud SLA Management Governance

83

Application Release Automation

80

Vendor Capability Ratings

Average 86

Breadth of Features

90

Quality of Features

88

Business Value Created

88

Ease of Implementation

87

Usability and Intuitiveness

87

Vendor Support

87

Ease of Customization

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

AWS Systems Manager Reviews

Manikanta R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

AWS Systems Manager: The Definitive Tool for Cloud

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out due to its seamless integration with other AWS services, providing a unified interface for managing AWS resources and on-premises servers. It offers robust automation capabilities, including Run Command, Patch Manager, and Automation, to streamline operational tasks. The service also includes advanced monitoring and troubleshooting tools, like OpsCenter and CloudWatch integration, which enhance visibility and control. Additionally, AWS Systems Manager supports hybrid cloud environments, making it a versatile solution for diverse IT infrastructures.

What is your favorite aspect of this product?

My favorite aspect of AWS Systems Manager is its robust automation capabilities. Features like Run Command, Patch Manager, and Automation streamline complex operational tasks, reducing manual intervention and improving efficiency. This automation not only saves time but also ensures consistency and reliability in managing and maintaining AWS resources and on-premises servers.

What do you dislike most about this product?

One aspect of AWS Systems Manager that could be improved is the complexity of its setup and configuration. For users new to the platform or without a deep understanding of AWS services, navigating the various features and settings can be challenging. Simplifying the initial onboarding process and providing more user-friendly documentation could help mitigate this issue.

What recommendations would you give to someone considering this product?

For organizations considering AWS Systems Manager, several key recommendations can streamline adoption and maximize its benefits. Firstly, it's crucial to conduct a thorough assessment of the organization's specific needs for cloud management and automation. This evaluation should encompass existing workflows, infrastructure, and operational requirements to determine how AWS Systems Manager can best support these processes. Investing in comprehensive training and education for the team responsible for utilizing AWS Systems Manager is essential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Monika C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Robust, complex, learning curve.

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use cloud system manager

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

It has a unique set of features and it is very stable and reliable compared to other cloud system managers.

What is your favorite aspect of this product?

My favorite aspect of the product is the incident manager, a great feature in the AWS system manager to track connectivity failures.

What do you dislike most about this product?

One dislike is it is a bit overpriced compared to other system managers.

What recommendations would you give to someone considering this product?

I would say that if you want a reliable and easy-to-use system manager just go for it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

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