What is Atera?
From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying, Atera brings your entire IT business together. Less hassle, more control, and an MSP strategy that actually works.
Company Details
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Get AssistanceAtera Ratings
Real user data aggregated to summarize the product performance and customer experience.
95 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Atera?
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Management Console
Notifications
Automation
Deployment
Testing
Third Party Application Patching
Approval Process
Assessment
Validation
Scheduling
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
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Atera Reviews
Igor K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Good product
Likeliness to Recommend
What differentiates Atera from other similar products?
Easy to implement
What is your favorite aspect of this product?
Automation and AI
What do you dislike most about this product?
Remote connection
What recommendations would you give to someone considering this product?
None. It's easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing