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ADP

ADP Workforce Now

Composite Score
7.5 /10
CX Score
7.5 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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In Partnership With SelectHub

Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

92 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

4% Negative
13% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Transparent

Feature Ratings

Average 78

Time Capture Physical

83

Time Capture

82

Workforce Dashboards and Reporting

79

Workforce Scheduling

78

Attendance Management and Policies

78

Shift Management

77

Staffing

76

Workforce Planning and Forecasting

76

Absence Management

76

Rate Policies

75

Labor Costing and Splitting

74

Vendor Capability Ratings

Average 76

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

78

Ease of Implementation

78

Quality of Features

78

Ease of Data Integration

77

Usability and Intuitiveness

75

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Vendor Support

72

Ease of Customization

72

ADP Workforce Now Reviews

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Ease to use

Likeliness to Recommend

10 /10

Pros

  • Effective Service
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Under Delivered
  • Less Friendly Negotiation
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use and worth every penny!

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Effective Service
  • Altruistic
  • Acts with Integrity
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Good product but limited customization

Likeliness to Recommend

4 /10

Pros

  • Generous Negotitation
  • Security Protects
  • Continually Improving Product
  • Fair

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

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