In Partnership With SelectHub
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
2
Since last award
89 Plan to Renew
2
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Time Capture Physical
Shift Management
Workforce Dashboards and Reporting
Staffing
Attendance Management and Policies
Workforce Scheduling
Workforce Planning and Forecasting
Absence Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Human Capital Management - Midmarket
Score 8.0
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Payroll
Score 7.9
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Talent Management
Score 7.7
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Benefits Administration
Score 7.6
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Talent Acquisition Suites
Score 7.5
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ADP Workforce Now Reviews
Dylan W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
Features amaze me
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Superior product
What is your favorite aspect of this product?
The design
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Get this product
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Bernardo G.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2020
Fair product to use.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
I believe that other products are either catching up or surpassing features that ADP has. ADP needs to get back on their game and provide better assistance.
What is your favorite aspect of this product?
Time and attendance is easy to work with.
What do you dislike most about this product?
Connectivity issue between different sources, for example, we encounter issues between Onboarding information from employee to their profile or information between ei9 info into their profile.
What recommendations would you give to someone considering this product?
I would recommend to check the competition and check the new features that they are providing their customers with, easy of use, and also to assign a customer service representative that is capable to respond to at least 90% of the questions asked.
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
Karen M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2020
Easy to use once thoroughly trained.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Ease of use
What is your favorite aspect of this product?
Intuitiveness
What do you dislike most about this product?
Costly implementation
What recommendations would you give to someone considering this product?
Ensure that training is done before launching full-scale to gain buy-in and acceptance from users
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
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