What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

James G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Please add copy and paste timekeeping

Likeliness to Recommend

5 /10

What differentiates ADP Workforce Now from other similar products?

The benefits portion and menus are appealing and easy to use

What is your favorite aspect of this product?

Benefits and compensation tracking are easy and also easy to get my tax documents

What do you dislike most about this product?

The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste

What recommendations would you give to someone considering this product?

Overall it is great but timekeeping is a chore

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Commodity Features

Kaushik K.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, but not so many configuration options

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

unbale to customize

What recommendations would you give to someone considering this product?

understand each module and confirm it suites your business

Pros

  • Includes Product Enhancements
  • Reliable
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Efficient Service

Derek L.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

ADP has been a huge help to our company!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

I am only familiar with Deputy and Ascentis as alternatives, but ADP is much easier to use than either of those.

What is your favorite aspect of this product?

The payroll reporting.

What do you dislike most about this product?

I don't have any major dislikes.

What recommendations would you give to someone considering this product?

Do research into what software is best for your company, but in my opinion ADP is the best.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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