What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Efficient Service
- Reliable
- Security Protects
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Optimization
Web Experience Management Integration
Content Storage
Personalization/Audience Targeting
DAM (Digital asset management) Integration
Content Creation
Content Analytics
Content Curation / Library Controls
Multi-Channel Distribution
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Also Featured in...
Digital Asset Management
Score 8.1
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Digital Experience - Enterprise
Score 8.0
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Enterprise Content Management - Enterprise
Score 7.5
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Adobe Experience Manager Reviews
Diego Q.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Great solution, not for agile
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
robust and complete solution all-in-one for marketing and digital content
What is your favorite aspect of this product?
robust and reliable
What do you dislike most about this product?
not intuitive, not designed for agile
What recommendations would you give to someone considering this product?
while well backed up, this platform is very restrictive under its ecosystem and will be difficult to extend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Commodity Features
- Under Delivered
Omar B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
the support team is incredibly helpful
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
The implementation team and ongoing support have been amazing in their desire to meet our needs. Response time and implementation of new features are second to none.Variety of media: public forums, private posts, wiki/guide pages, announcements, blogs, video. All in one package.
What is your favorite aspect of this product?
Security is very important, so we appreciate the safe environment for sharing openly It's easy to use and really engages with staff members. Even for people who are not very familiar with computers.The ability to interact both internally with our employees and contractors, externally (in a private setting) with our partners, and externally (in a public setting) with our customers
What do you dislike most about this product?
General, non-custom application is limiting We've also run into some issues when Chatter does its regular maintenance updates.
What recommendations would you give to someone considering this product?
The system is feature rich and easy to use. The ability to create custom content/design is great. The online video and document library is helpful and answers most questions.They fix problems extremely quickly and go out of their way to help you achieve what you want.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dairon P.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
"Amazing Marketing Software Suite"
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
the price is very high, instead there are other programs that have a lower price.
What is your favorite aspect of this product?
Marketing departments rely heavily on Adobe Experience Manager (AEM) as their primary content management system. Allows Marketers to make adjustments and push out changes to the live site without any development team reliance. Thus reducing the time it takes to get to market.
What do you dislike most about this product?
Small and medium-sized businesses may not be able to afford AEM, despite its many useful features. AEM licensing charges are too expensive for many businesses.
What recommendations would you give to someone considering this product?
Using adobe Analytics, you can achieve more with less by integrating and collaborating with other channels. There is a lot of value in the information provided here. Make a list of the styles and modules you'd want to use before you begin shopping. Choosing the proper product and service will be easier if you have a concept of the website or campaign you want to use to enhance digital experiences.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service