What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Efficient Service
- Reliable
- Security Protects
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Optimization
Web Experience Management Integration
Content Storage
Personalization/Audience Targeting
DAM (Digital asset management) Integration
Content Creation
Content Analytics
Content Curation / Library Controls
Multi-Channel Distribution
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Also Featured in...
Digital Asset Management
Score 8.1
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Digital Experience - Enterprise
Score 8.0
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Enterprise Content Management - Enterprise
Score 7.5
View Adobe Experience Manager in this category (opens in a new tab)
Adobe Experience Manager Reviews
Leah T.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Nov 2023
Great Product!
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
The usability around website creation and management is much easier and quick to implement. Its integration with other tools/applications is amazing!
What is your favorite aspect of this product?
The responsive pages are straightforward to create. AEM is also easy to integrate with other tools for reporting, analysis, spell check, and broken link corrections/reporting. This software is always very consistent in updates.
What do you dislike most about this product?
The ability to learn about the new product. It would be helpful to have more introduction tools and videos without having to connect with customer service, although they are great to work with!
What recommendations would you give to someone considering this product?
There are no recommendations for becoming familiar with the software and learning over time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Josiah B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy-to-use web management platform
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager allows you to manage digital assets and build pages like no other programme.
What is your favorite aspect of this product?
Web templates make it easy to create new pages.
What do you dislike most about this product?
The interface could be better in terms of aesthetics.
What recommendations would you give to someone considering this product?
Use Adobe Experience manager if you want a straight-forward web management tool.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Francis H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Fantastic product!
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
All Adobe programs work well together
What is your favorite aspect of this product?
I love that it can be easily customized to suit our website design needs. I like that you want very few people to manage our websites using AEM. I love that it has a caching mechanism to cache static content on the CDN to reduce server load. I like that the product is very flexible to customize the features as per customer requirements. I like that we can customize the reports, so there's probably a way to measure anything if you're willing to search. I like that it is very easy to make changes to the website avoiding long development cycles. I love how the different products are well linked into one set of products that offer an overall solu
What do you dislike most about this product?
This tool is expensive and has too many support restrictions to even provide training or a sandbox to its business users, which is not great. Because it is so powerful and versatile it can be a bit overwhelming for new users, there is a steep learning curve present with Adobe Analytics but the training resources make it easy to navigate. I wish I had more freedom to do is to make minute style changes to the different styles if needed on each page or section of the page.
What recommendations would you give to someone considering this product?
easy to use
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product