What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Respectful
- Security Protects
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Metadata Management
Search
Collaboration
ECM Document Management
File Conversion
Mobile
File Approvals Esignatures
Ediscovery Audit Trail
Access Permissions Management
Workflow Process Automation
Capture Channels
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Vendor Support
Also Featured in...
Content Marketing
Score 8.1
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Digital Asset Management
Score 8.1
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Digital Experience - Enterprise
Score 8.0
View Adobe Experience Manager in this category (opens in a new tab)
Adobe Experience Manager Reviews
Harvey W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2024
Robust web content management platform!
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager stands out from its competitors with its seamless integration of web content management, digital asset management, and marketing tools, offering a comprehensive solution for creating and delivering personalized and engaging digital experiences across channels.
What is your favorite aspect of this product?
The Web Content Management component is fundamental, allowing my users to create, manage, and publish content across digital channels with ease.
What do you dislike most about this product?
This is a tough question because the product helps drive our business in so many ways. If I had to dig in then I would say that there is a learning curve to development if you don’t already have this skill set on staff, and as well in that same sense it can be costly for consultants to do it for you and skill up your resources.
What recommendations would you give to someone considering this product?
Really only two areas that I would focus on - Conduct a true thorough needs assessment and scope out where this tool will fit (It is not cheap!), and lastly invest in training and expertise (right resources) to get the job done or you will waste a lot of money with a platform like this.
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Respectful
Meaghan L.
- Role: C-Level
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
The quality
What is your favorite aspect of this product?
How realible it is
What do you dislike most about this product?
How it can be hard to use
What recommendations would you give to someone considering this product?
To do your research
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Cons
- Less Transparent
- Vendor's Interest First
Claire A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Simplified content management for everyone
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
It's as if our complex project requirements are flawlessly met by a high-tech command center. The capabilities it provides have been really helpful for our marketing team in terms of demographic and user preference targeting.
What is your favorite aspect of this product?
Now that all of our teams are on the same page, AEM has completely changed the way we manage digital projects. It's the digital equivalent of a manager who keeps our content distribution organized and consistent. The channels of communication for our projects have been improved, and it is now considerably easier to keep a consistent brand voice across all of our endeavors.
What do you dislike most about this product?
Having said that, everything isn't peachy. First of all, people who aren't part of the marketing team may find its complexity to be extremely intimidating. Additionally, smaller projects may find it challenging to justify the investment due to the cost.
What recommendations would you give to someone considering this product?
When it comes to targeted marketing, AEM has been invaluable. The interface with Adobe Suite has made the work flow efficient, and handling web-content has been effortless.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
