Adobe Systems

Adobe Experience Manager

7.5 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Enterprise Content Management - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

82 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative

12% Neutral

85% Positive

Pros

Respectful
Security Protects
Fair
Reliable

Feature Ratings

Average 79

Metadata Management

Search

Collaboration

ECM Document Management

File Conversion

Mobile

File Approvals Esignatures

Ediscovery Audit Trail

Access Permissions Management

Workflow Process Automation

Capture Channels

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Customization

Also Featured in...

Content Marketing

Score 8.1

View Adobe Experience Manager in this category (opens in a new tab)

Digital Asset Management

Score 8.1

View Adobe Experience Manager in this category (opens in a new tab)

Digital Experience - Enterprise

Score 8.0

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Bethwel N.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Why Adobe ECM Is The Best

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

When it comes to content management, Adobe ECM is very secure and offers best features. It's affordable and effective as content management solution

What is your favorite aspect of this product?

I like that Adobe ECM is affordable It offers amazing security features It makes content collaboration easy

What do you dislike most about this product?

Zero flaws for the time I have used Adobe ECM

What recommendations would you give to someone considering this product?

I recommend Adobe ECM as a content management solution, thanks to it's many features. It's affordable and secure too which are a plus

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Danilo B.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Features disappoint

Likeliness to Recommend

7 /10

What differentiates Adobe Experience Manager from other similar products?

Ease to use

What is your favorite aspect of this product?

Navigation

What do you dislike most about this product?

Poor features

What recommendations would you give to someone considering this product?

See if really fits to your business

Pros

Helps Innovate
Generous Negotitation
Over Delivered
Friendly Negotiation

Role: Human Resources
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Easy to use, great product

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Saves Time
Respectful

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

Adobe Experience Manager Ratings

82 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Capture Channels Variety of ways a file can be ingested into the ECM system

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Content Marketing

Digital Asset Management

Digital Experience - Enterprise

Adobe Experience Manager Reviews

Bethwel N.

Why Adobe ECM Is The Best

Likeliness to Recommend

Pros

Danilo B.

Features disappoint

Likeliness to Recommend

Pros

Easy to use, great product

Likeliness to Recommend

Pros

Most Popular Adobe Experience Manager Comparisons

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Feature Ratings

Metadata Management

Search

Collaboration

ECM Document Management

File Conversion

Mobile

File Approvals Esignatures

Ediscovery Audit Trail

Access Permissions Management

Workflow Process Automation

Capture Channels

Vendor Capability Ratings

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Customization