What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Payment Processing
3rd Party Integration
Mobile
Availability Preferences
Analytics and Reporting
Customizable Branding
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Acuity Scheduling Reviews
Ndome G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Perfect Meeting Scheduling Software
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
When it comes to meeting scheduling Acuity Scheduling offers the best features. It's affordable, and everything is online which makes it very convenient
What is your favorite aspect of this product?
I like that it's online and easy to use. The software is affordable It's scalable It sends notifications to ensure you never miss important notifications
What do you dislike most about this product?
I have zero dislikes as Acuity Scheduling has worked perfectly
What recommendations would you give to someone considering this product?
Everything about Acuity Scheduling is a plus and hasn't disappointed us. It's very resourceful and I recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Preston G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
Decent product; needs a few more features.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
The feature that attracted me to Acuity is the ability to sell subscriptions to appointment types for our clients.
What is your favorite aspect of this product?
Ease of use for our clients and integration into our website design. The features that work, work effectively and consistently.
What do you dislike most about this product?
Mostly I’m just disappointed in Acuity’s response to client feature requests. It seems like Squarespace doesn’t value Acuity as it’s own product as much as their web building platform, and it shows.
What recommendations would you give to someone considering this product?
If you simply need a product that will allow individuals to book one-off time slots (paid or unpaid), Acuity will suit your needs well.
Pros
- Helps Innovate
- Unique Features
- Fair
- Security Protects
Cons
- Slower Product Innovation
- Less Efficient Service
- Less Effective Service
Alison K.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Apr 2022
Easy to use and integrate with Zoom and calendars
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
more robust
What is your favorite aspect of this product?
integrations are easy. Classes and single times
What do you dislike most about this product?
the notifications arent super easy to set up
What recommendations would you give to someone considering this product?
Try it you will like it. Not sure if you still do a free trial but worth it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features