What is Accelo?
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAccelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
Also Featured in...
Accelo Reviews
Caolan M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Reliable Project management software
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo offers a highly rational method of working, which fits wonderfully with its automation. However, this Project management software must be interoperable with your current system. Because of our unique demands, we've had to develop various workarounds to get the answers and training we need from the support staff.
What is your favorite aspect of this product?
While working on our company, we were trying to establish a system that would allow us to manage it effectively. We wanted project management, a client portal, client contracts, and everything working like clockwork to keep our projects on track and our clients happy. Accelo is a savior for us in this regard. Now, I can delegate responsibilities to coworkers and maintain tabs on the progress of the project.
What do you dislike most about this product?
Accelo does not have a single screen that displays all work allocated to a specific user. The user must go back and forth between chores and tickets to make the most of each day. To get Accelo to perform anything, you'll need to spend too much time fiddling with it.
What recommendations would you give to someone considering this product?
Before adopting Accelo, I strongly urge that you begin configuration management. The experience was practical, but we had to do a lot of reverting since we didn't completely comprehend how everything was interconnected or relied on one another. The system has a lot of connections, and if you don't grasp them before you start introducing stuff, you'll wind up with a lot of unnecessary clutter in your system.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Inspires Innovation
Snowden M.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Ideal for managing and running projects
Likeliness to Recommend
What differentiates Accelo from other similar products?
The option to associate email threads with specific customers or internal initiatives is one of the best features. Additionally, we can use the project plans' level of detail to demonstrate to potential customers that we have adequate procedures to produce material of the highest calibre during the sales process.
What is your favorite aspect of this product?
The product's metrics were fantastic. I demonstrated several products to clients seeking a project management tool that could address several of their problems. The solution was this program. The assistance with implementation was first-rate. They genuinely collaborated with us to set up Accelo to match our needs as a business. The technology is still being improved and satisfies 90–95 per cent of our demands.
What do you dislike most about this product?
At the start, the setting is not that simple. When you are being followed, you must exercise caution. The reports are difficult to read and are not available in PDF format. The precise time you spent working on each assignment must be reported. Unfortunately, tracking the accurate time is impossible for me because sometimes I am working on multiple tasks simultaneously.
What recommendations would you give to someone considering this product?
Depending on the package you choose with them, Accelo keeps you organized and provides a multitude of options you can use. The two-way integration with QuickBooks Online and the ability to track time on tickets and tasks in Accelo before fairly quickly filtering and converting those finished tickets into invoices within QuickBooks was the most helpful features.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Mike B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Good project management program.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo is better than other software because it has better Functionality, Cost, Customer Reviews, User Interface, Team buy-in, Integrations with other software, Automation, and It was the PERFECT FIT for our business
What is your favorite aspect of this product?
Accelo makes it easier to keep projects organized, and I particularly like that it allows me to save anything related to a project inside the application itself. Accelo makes it very simple to review completed projects from the past.
What do you dislike most about this product?
Accelo's interface might be difficult to understand and navigate. Finding items may be really challenging, and there are moments when I wish the interface was easier to use.
What recommendations would you give to someone considering this product?
It is beneficial and can be learned in a very short amount of time, but in my opinion, it is impossible to become an expert in it.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
