What is Accelo?

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Availability and Quality of Training

99

Business Value Created

99

Ease of Customization

99

Ease of IT Administration

96

Ease of Implementation

93

Quality of Features

91

Vendor Support

91

Breadth of Features

90

Ease of Data Integration

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

88

Accelo Reviews

Gustavo L.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Accelo was just what we needed for our projects

Likeliness to Recommend

10 / 10

What differentiates Accelo from other similar products?

In comparison to other apps, Accelo is far more user-friendly and also offers a wide range of advanced features.

What is your favorite aspect of this product?

My favorite feature of the application is its flexibility, which allows us to design our own templates for invoicing and marketing campaigns as well as our own branding and reporting. It offers a whole invoicing section, where we can create and personalize invoices, compute taxes, online invoicing, and interface our Xero program to keep everything in one place. With the Gantt chart, we can see in real time how each work is progressing and how long it will take to complete.

What do you dislike most about this product?

Having so many features and functions, it was challenging for all of the work groups involved to quickly adjust to the application. If it featured a payroll and people management function, it would be great. In spite of all the advice and training we received, we still had to spend a significant amount of time and effort configuring and migrating to a new platform.

What recommendations would you give to someone considering this product?

Aside from being a very user-friendly tool that adjusts to the specific demands of the organizations and projects it is used in, every department that makes use of it has nothing but praise for it. Highly recommended by us to any business. With this software as the primary application for our projects, we have been able to more effectively manage our activities and projects, clients, and billing, allowing the job to be completed on time and enhancing our company's productivity and profit. After some time, we were able to use the most of the program's features without issue.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Michael N.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Great software for management."

Likeliness to Recommend

9 / 10

What differentiates Accelo from other similar products?

I like its flexibility, as it permits us to tweak numerous parts of the program like solicitations, marking, reports, and layouts for advertising efforts. It has an entire invoicing module, where we can make and redo solicitations, work out charges, web-based invoicing, and coordinate our Xero programming to have everything in one spot. It permits the creation, task, and following of exercises to colleagues effectively and we can follow the advancement of each undertaking and its time progressively through the Gantt graph.

What is your favorite aspect of this product?

It tends to be exceptionally overwhelming because of the sheer measure of capacities and choices accessible. Everything is associated so a straightforward slip-up right off the bat in your work process, for example, how you set up your errands can show up ultimately while charging. I suggest working with their expert administrations group to get your work process set up appropriately and keep away from the migraine of the experimentation approach. I worked with Siobhan and it was entirely versatile to my learning style and timetable, which is extremely uncommon in the counseling space!

What do you dislike most about this product?

My most serious issue has been that after my business day, regardless of whether I've finished an entire day's worth of effort, I'm always unable to unwind. Because of the number of clients, I work with, each with their issues and subtleties to keep on top of, my nights and ends of the week comprised of evaluating my work in my mind to ensure that I missed nothing. I'm extremely coordinated yet experienced an excessive amount of difficulty attempting to see all my ongoing work directly before me to where I can without hesitation shut off for the afternoon.

What recommendations would you give to someone considering this product?

Ensure you know precisely the exact thing it is you need to accomplish with this product. The forthright expense is a piece high, however on the off chance that you do your best you can get critical assistance in setting up your work processes and layouts as your resource with willing make them all and adapt for you. Likewise, focus during the calls. Assuming that you focus and do the "schoolwork" they give you, making backend changes after go-live will be a lot less complex for you.

Pros

  • Helps Innovate
  • Caring
  • Respectful
  • Fair

Haroer C.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent integration for emails and BPA

Likeliness to Recommend

10 / 10

What differentiates Accelo from other similar products?

The software provides a comprehensive solution for managing resources in a design office and has a wide range of interoperability options. We are happy with how smoothly crucial parts of our business are operating thanks to front-to-back automation. We adore how well-organized you can be throughout the business. We keep pretty organized, and everything seems to transfer nicely between teammates.

What is your favorite aspect of this product?

If configured correctly for your business, the tool is highly user-friendly. This software is feature-rich, but more importantly, it has helped us manage all aspects of our sales cycle, including managing contacts, tracking leads, planning projects, and automated billing. The client portal function that allows the clients to collaborate on projects, accept quotations, and examine invoices is, nevertheless, the most amazing.

What do you dislike most about this product?

The redesign of the community ideas page gives everyone at Digital 22 great confidence that if it will benefit enough people, there is a good chance we will see these and other significant updates shortly. There are a few things we would still love to see in the future that would help us automate more.

What recommendations would you give to someone considering this product?

We like being able to filter on personnel for specific periods to see hours spent by the project for billing purposes, and we liked how simple it was to record time on a ticket. Overall, this powerful CRM tool keeps track of all your clients in one location.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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