What is Accelo?
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAccelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
87 Likeliness to Recommend
96 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Resource Planning
Project Portfolio Management
Analytics and Reporting
Timesheet Management
Lifecycle Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Accelo Reviews
Maggie J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
I do not use Accelo for this feature
Likeliness to Recommend
What differentiates Accelo from other similar products?
Integration capabilities
What is your favorite aspect of this product?
How robust it is
What do you dislike most about this product?
The lack of ability to hyperlink within task descriptions
What recommendations would you give to someone considering this product?
Leverage the integrations
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Susan M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
The best project coordination tool I've ever used.
Likeliness to Recommend
What differentiates Accelo from other similar products?
We primarily use Accelo for client billing, but it also serves as a contact resource management database. We track projects and opportunities, manage contact databases, link appropriate teams, and deliver tasks. We've seen that our communications and project timelines have improved, and that the ticketing system has increased contact with consumers.
What is your favorite aspect of this product?
I like how simply you can monitor time for a project and view your to-dos at a glance. Accelo immediately uploads our new contacts to the same location where we manage our projects and track our time. There are several advantages: the UI is simple to read and comprehend, and their onboarding and training are excellent. The ecosystem includes task and email management, as well as time tracking and paying.
What do you dislike most about this product?
If you have a large client base, the setup procedure is rather extensive, and the templates for some of the projects and stuff are quite extensive. Because everything is linked, a little error early in your process, such as how you set up your tasks, might eventually show up in invoicing.
What recommendations would you give to someone considering this product?
Working with your professional services team to correctly set up your workflow can save you the hassle of trial and error. To achieve your organization's goals, pay close attention to configuration. If you currently use this program and believe you are not functioning with a correct workflow, I propose hiring an expert to handle all of the adjustments you require for your firm so that you can have an orderly implementation.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Grecia G.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
Boosts Productivity and Collaboration.
Likeliness to Recommend
What differentiates Accelo from other similar products?
When it comes to differentiating Accelo from other similar products, there are a few key aspects that set it apart. First and foremost, Accelo's user-friendly interface and intuitive design make it incredibly easy to navigate and use. It doesn't require extensive training or technical expertise, which saves valuable time and resources. Additionally, Accelo offers a comprehensive suite of features specifically tailored for service-based businesses. From project management and client collaboration to time tracking and invoicing, Accelo provides a seamless end-to-end solution that streamlines operations and boosts productivity.
What is your favorite aspect of this product?
My favorite aspect of Accelo is its seamless integration of project management, time tracking, and client communication. It's truly remarkable how this software streamlines my workflow and keeps everything organized in one place. The intuitive interface allows me to effortlessly assign tasks, monitor progress, and collaborate with my team members. The time tracking feature helps me stay on top of my productivity and accurately bill clients for my work. Moreover, the client communication tools enable me to easily communicate updates and gather feedback, ensuring a smooth and transparent project management process.
What do you dislike most about this product?
I have encountered several bugs and glitches while using Accelo, causing me to lose valuable data and wasting precious time. Overall, this issues greatly diminish my experience with the product and make it difficult for me to fully utilize its capabilities.
What recommendations would you give to someone considering this product?
I would highly recommend considering a few key aspects before making your decision. Firstly, take the time to thoroughly assess your business needs and requirements. Accelo is a comprehensive business management software that offers features such as project management, time tracking, CRM, and invoicing. Evaluate whether these functionalities align with your organization's goals and if they can effectively streamline your operations.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service