Chatbots
Top Birdeye Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

8.1

Composite
Score

+95

Emotional
Footprint

31

Reviews

Best Alternatives and Competitors to Birdeye

Compare how Birdeye stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

86

Reviews

Reviews Say

Compared to Birdeye, Intercom is:

More Innovative

Easier to Customize

Worse at Support

Less Efficient

Less Caring

Worse at Training

Tidio

Tidio

9.0

Composite
Score

+97

Emotional
Footprint

44

Reviews

Reviews Say

Compared to Birdeye, Tidio is:

More Transparent

More Reliable

Easier to Implement

Easier to Customize

Worse at Support

Worse at Training

Drift

Drift Conversation Cloud

8.7

Composite
Score

+94

Emotional
Footprint

46

Reviews

Reviews Say

Compared to Birdeye, Drift Conversation Cloud is:

More Innovative

More Respectful

Worse at Support

Worse at Integrating

Less Caring

Harder to Use

ManyChat

ManyChat

8.4

Composite
Score

+86

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Birdeye, ManyChat is:

Less Efficient

Less Innovative

Less Inspiring

Worse at Support

Less Transparent

Worse at Integrating

Google

Dialogflow

8.1

Composite
Score

+94

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Birdeye, Dialogflow is:

Harder to Use

Worse at Support

Worse at Training

Less Efficient

Less Caring

Less Innovative

LAIYE

Laiye Chatbot

8.0

Composite
Score

+98

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Birdeye, Laiye Chatbot is:

More Transparent

More Innovative

Less Caring

Harder to Implement

Harder to Use

Less Respectful

LiveChat

LiveChat ChatBot

7.9

Composite
Score

+77

Emotional
Footprint

112

Reviews

Reviews Say

Compared to Birdeye, LiveChat ChatBot is:

Less Innovative

Less Inspiring

Less Caring

Less Reliable

Less Efficient

Less Transparent

HubSpot

Hubspot Live Chat

7.9

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Birdeye, Hubspot Live Chat is:

Less Caring

Worse at Support

Harder to Use

Worse at Integrating

Harder to Implement

Less Efficient

Landbot

Landbot

7.8

Composite
Score

+94

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Birdeye, Landbot is:

Easier to Customize

Better at Integrating

Worse at Support

Less Efficient

Harder to Use

Less Inspiring

Freshworks

Freshchat

7.7

Composite
Score

+84

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Birdeye, Freshchat is:

Less Inspiring

Less Efficient

Harder to Use

Less Reliable

Harder to Customize

Less Respectful

Chatfuel

Chatfuel

7.3

Composite
Score

+77

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Birdeye, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Worse at Support

Worse at Training

Harder to Customize

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Birdeye, Moveworks is:

Less Reliable

Less Efficient

Less Inspiring

Less Innovative

Harder to Customize

Harder to Implement

LivePerson

LivePerson Conversational Cloud

6.9

Composite
Score

+72

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Birdeye, LivePerson Conversational Cloud is:

Less Efficient

Less Caring

Less Innovative

Less Inspiring

Worse at Training

Less Reliable

Most Popular Birdeye Comparisons