Chatbots
Top Birdeye Messaging Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The single customer messaging software for your team to connect with leads and customers through texting, live chat and bulk messaging. Birdeye helps businesses grow through happy customers. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

8.9

Composite Score

+94

Emotional Footprint

25

Reviews

Best Alternatives and Competitors to Birdeye Messaging

Compare how Birdeye Messaging stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Mindsay

Mindsay

9.0

Composite Score

+98

Emotional Footprint

27

Reviews

Reviews Say

Compared to Birdeye Messaging, Mindsay is:

More Transparent

Better at Training

More Innovative

More Respectful

More Reliable

Harder to Use

Intercom, Inc.

Intercom

8.9

Composite Score

+94

Emotional Footprint

40

Reviews

Reviews Say

Compared to Birdeye Messaging, Intercom is:

More Reliable

More Innovative

Easier to Customize

Less Efficient

Worse at Support

Less Inspiring

Drift

Drift

8.6

Composite Score

+90

Emotional Footprint

17

Reviews

Reviews Say

Compared to Birdeye Messaging, Drift is:

Less Caring

Less Reliable

Less Efficient

Worse at Support

Harder to Implement

Worse at Integrating

Dialogflow

Dialogflow

8.6

Composite Score

+90

Emotional Footprint

23

Reviews

Reviews Say

Compared to Birdeye Messaging, Dialogflow is:

Less Caring

Worse at Support

Worse at Training

Less Innovative

Less Efficient

Less Transparent

Ada

Ada

8.4

Composite Score

+87

Emotional Footprint

22

Reviews

Reviews Say

Compared to Birdeye Messaging, Ada is:

Less Efficient

Less Caring

Less Inspiring

Harder to Use

Worse at Training

Less Transparent

Zendesk

Zendesk Chat

8.2

Composite Score

+84

Emotional Footprint

40

Reviews

Reviews Say

Compared to Birdeye Messaging, Zendesk Chat is:

Less Inspiring

Worse at Support

Less Efficient

Less Innovative

Worse at Training

Less Caring

LiveChat Inc.

LiveChat ChatBot

7.8

Composite Score

+77

Emotional Footprint

88

Reviews

Reviews Say

Compared to Birdeye Messaging, LiveChat ChatBot is:

Less Caring

Less Innovative

Less Reliable

Less Transparent

Less Efficient

Less Inspiring

LivePerson

LivePerson LiveEngage

7.1

Composite Score

+57

Emotional Footprint

20

Reviews

Reviews Say

Compared to Birdeye Messaging, LivePerson LiveEngage is:

Less Efficient

Less Caring

Less Inspiring

Less Reliable

Less Transparent

Less Innovative