Emotional Footprint Awards 2022
Sales Enablement
SoftwareReviews names MindTickle Sales Readiness Platform, Bigtincan, Highspot, Allego, SalesHood, and Accent as Sales Enablement Emotional Footprint Award Winners.
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Sales Enablement
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
MindTickle Inc
MindTickle Sales Readiness Platform
MindTickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With MindTickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth.
9.5
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Bigtincan
Bigtincan
Bigtincan transforms the way that field sales and service organizations access, interact with, present and collaborate on content, as well as how they engage with customers when using their mobile devices. Customer-facing teams empowered by Bigtincan better engage with their customers, selling more, faster, and drive higher customer satisfaction.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Accent Technologies Inc
Accent
Accent is a cloud-based sales enablement company helping customers sharpen sales execution and improve win rates. They combine precise content delivery with data-driven sales performance management to paint a clear picture of sales activity levels and their effectiveness--enabling more effective sales rep execution, coaching, pipeline management, and forecasting. Accent helps marketing teams increase their impact on sales by enabling them to manage content with great efficiency and deliver content and sales resources with high precision and relevance to the sales situation.
9.0
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Highspot Inc
Highspot
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Allego Inc
Allego
Allego represents the next era of sales enablement. Our all-in-one, rep-centric platform ensures that sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. In place of traditional training and content enablement tactics – which are rapidly outdated and often ineffective – Allego empowers reps with the activated content they need to close deals faster, and the personalized coaching and learning they require for continuous improvement. And it all happens in the flow of their daily work.
9.0
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
SalesHood Inc
SalesHood
SalesHood Sales Enablement Platform is purpose-built for fast growing teams. We help you enable all your revenue teams, inside sales, field sales, customer success and partners with a platform for virtual Learning, Coaching and Selling. Our Sales Enablement Platform is created for remote teams to collaborate and boost sales productivity.
9.0
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
HubSpot
HubSpot CRM Platform
Hubspot eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
8.9
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Guru Technologies
Guru
Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.
8.9
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Brainshark Inc
Brainshark
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
8.9
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Outreach Corporation
Outreach
Outreach frees sales teams to focus on engagement.
8.8
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Showpad
Showpad
Showpad is a powerful, flexible platform that helps you centralize your sales, marketing, onboarding, training, coaching and conversational content in an intuitive user interface. The platform finds and recommends the right content for every selling situation, delivering training and coaching in the scenarios and formats that work best for sellers. Showpad works seamlessly with the technologies and business processes you already have in place.
8.7
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
LevelJump Software
LevelJump
LevelJump is the Outcome-Based Enablement solution that proves revenue impact. Built 100% on Salesforce, LevelJump’s solution gives you the power to tie sales performance to your coaching, training, and go-to-market readiness programs.
8.6
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Seismic
Seismic Enablement Cloud
Through a single, enterprise-grade platform, Seismic is relied on by some of the world’s biggest brands to help their marketing and sales teams find, create, and understand sales content better than ever before. The latest information, news, and updated content is always accessible and ready to support the deals your team is working on. Work within an account-based work space with all your stakeholders in real time and collaborate online to build out the best materials for the sale.
8.3
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
ClearSlide, Inc.
ClearSlide
ClearSlide is the system of engagement for sales, marketing & services teams that makes every customer interaction more successful. For managers and leaders, ClearSlide provides engagement dashboards to improve deal visibility, coaching, and stronger forecasting. For content users and creators, ClearSlide makes it easy to organize and recommend content tailored by sales stage, with next-step interaction suggestions. For reps, ClearSlide intuitively delivers content, communications, and real-time analytics in a single, unified Sales Engagement Platform experience.
8.2
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.