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Brainshark

8.3 / 10
Category

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details


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Awards & Recognition

Brainshark won the following awards in the Sales Enablement category

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Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

94 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Fair
  • Appreciates Incumbent Status
  • Effective Service

Feature Ratings

Average 87

Onboarding and Training

91

Sales Collateral Management

91

Multi Device Capability

89

Collaboration

88

Application Integration

85

Intelligent Search

82

Content Analytics and Scoring

80

Vendor Capability Ratings

Average 85

Quality of Features

100

Vendor Support

96

Breadth of Features

95

Ease of Data Integration

95

Business Value Created

94

Availability and Quality of Training

91

Ease of IT Administration

91

Usability and Intuitiveness

91

Product Strategy and Rate of Improvement

88

Ease of Customization

87

Ease of Implementation

87

Brainshark Reviews

Milton S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Excellent platform for sales force onboarding"

Likeliness to Recommend

10 / 10

What differentiates Brainshark from other similar products?

It stands out from competing software since it provides high-quality capabilities that effectively aid in expanding sales teams.

What is your favorite aspect of this product?

Brainshark provided a single location for instruction, drill, and empowerment. Updated me on my progress in acquiring knowledge. The simplicity of usage is a plus when completing required coursework. We get an email with a link to the online course when it becomes available. One of Brainshark's many benefits is that it may be used for purposes other simply watching videos. It offers a dynamic method of education by letting you submit documents and take quizzes based on presentation slides.

What do you dislike most about this product?

When it comes to remote sales positions, onboarding is the largest challenge that Brainshark has overcome. Without Brainshark, our sales enablement efforts would not have been nearly as productive and successful. Working from home as a new job, having access to Brainshark has helped me tremendously in the area of sales enablement, and I can always go back and review a course anytime I feel the need to. Brainshark has provided us with a centralized location for sales enablement, and while nothing can replace in-person learning, it has been the next best thing.

What recommendations would you give to someone considering this product?

I highly recommend it because it provides a solid foundation upon which sales teams can build productive relationships with customers and sharpen their problem-solving skills.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Angela A.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fast, easy, effective content creation

Likeliness to Recommend

9 / 10

What differentiates Brainshark from other similar products?

Brainshark provides our team a fast and easy way to convert our existing product and process decks into more effective and engaging training. We can easily bring our SMEs into content development, while still providing our end users a more effective and interactive learning experience. Brainshark has cut our time for content development by at least 30% and has allowed us to more quickly deploy critical trainings. We are very happy with the tool and see lots of applications in the future.

What is your favorite aspect of this product?

The tool is extremely easy to use, and it allows us to easy bring our SMEs into the development process by either having them guest author or recording video and audio that we can easily add to the materials. We love how easy it is to convert a set of existing Slides into a more engaging training. Additionally, users don't need to upload new files into a system every time the content is changed. This is a huge time saver versus other elearning content development tools.

What do you dislike most about this product?

the interface definitely is dated in some capacities and it isn't always intuitive. However, the functionality of the tool makes up for those visual deficiencies.

What recommendations would you give to someone considering this product?

I would tell teams that the product definitely is worth the investment and that even teams without formal instructional designers can easily create and manage effective training.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ivy Y.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy & fun product to work with!

Likeliness to Recommend

10 / 10

What differentiates Brainshark from other similar products?

Brainshark is intuitive. Features and functionality align to our business needs and service has been fantastic.

What is your favorite aspect of this product?

Great platform for posting various types of content & tracking completion - easy to access from laptop or mobile

What do you dislike most about this product?

There can be a good number of clicks you have to get through to perform some of the Administrative duties

What recommendations would you give to someone considering this product?

Go for it, you won't be disappointed. The Service and training department is excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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