Bigtincan

Brainshark

7.4 /10

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details

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Awards & Recognition

Brainshark won the following awards in the Sales Coaching category

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3 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

0% Negative

10% Neutral

90% Positive

Pros

Reliable
Performance Enhancing
Trustworthy
Altruistic

Cons

Less Generous
Less Transparent
Less Effective Service

Feature Ratings

Average 80

Coaching Notes

Video Practice

Application Integration

AI Simulation Training

Collaboration

Dashboards, Analytics and Reporting

Custom Scorecard Templates

AI Feedback

Gamification

Coaching Records

Call Ingestion

Vendor Capability Ratings

Average 80

Breadth of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Also Featured in...

Sales Enablement

Score 8.0

View Brainshark in this category (opens in a new tab)

Brainshark Reviews

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2022

A great addition to our coaching program.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Generous
Less Respectful

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2022

Excellent Solution.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Enables Productivity
Unique Features
Inspires Innovation

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2022

Great Sales Tool.

Likeliness to Recommend

10 /10

Pros

Reliable
Trustworthy
Fair
Over Delivered

Brainshark

What is Brainshark?

Company Details

Need Assistance?

Awards & Recognition

Brainshark Ratings

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Brainshark?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Video Practice Sales teams can record a video response, creating a practice environment for individuals to handle objections, role play etc.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

AI Simulation Training Sales reps have the ability to conduct a video call, slide presentation, pitch recording, product demo etc. with an AI Assistant.

Collaboration Able to share feedback, calls or videos with other individuals within the organization and allow peers to give feedback.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

AI Feedback Software is able to listen to calls and evaluate based on clarity, pace, sentence length, questions asked etc. to provide insights and score objectively.

Gamification Create and track sales contents or competitions, badges, live leaderboards and SPIFFs to drive behavioural change.

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

Call Ingestion The platform can record or import sales calls from multiple channels i.e. phone, conference services, meeting platforms like Teams, WebEx or Zoom.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Sales Enablement

Brainshark Reviews

A great addition to our coaching program.

Likeliness to Recommend

Pros

Cons

Excellent Solution.

Likeliness to Recommend

Pros

Great Sales Tool.

Likeliness to Recommend

Pros

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Feature Ratings

Coaching Notes

Video Practice

Application Integration

AI Simulation Training

Collaboration

Dashboards, Analytics and Reporting

Custom Scorecard Templates

AI Feedback

Gamification

Coaching Records

Call Ingestion

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation