Top Document Management Software Awards 2022 | Software Reviews

Home > Awards > Document Management

Emotional Footprint Awards 2022

Document Management


SoftwareReviews names Dokmee DMS, Huddle, DocuWare, and Document Locator as Document Management Emotional Footprint Award Winners.


View Category

Document Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Huddle Inc

Huddle

Cloud based collaboration solutions for Accounting, Advisory, and Public Sector organizations that need to improve and retain clients, win more business, and embrace the way work is done today.

9.5

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
29Reviews

DocuWare

DocuWare

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

9.4

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
37Reviews

Office Gemini

Dokmee DMS

Dokmee is a secure, easy to use document management system designed for a variety of purposes including document capture and storage, search and retrieval, and file sharing. Dokmee adapts to any business model by maximizing accessibility and functionality in repositories of all sizes, while increasing collaboration and communication between users. With a very user friendly interface available in 19 languages, Dokmee is the smart and flexible choice.

9.4

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
41Reviews

ColumbiaSoft Corporation

Document Locator

Document Locator is centralized document management software that combines the ease of Windows-integration with the added flexibility of Web browser access.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
12Reviews

Other Evaluated Vendors


eFileCabinet Inc

eFileCabinet

eFileCabinet empowers businesses to reinvent their most common processes to be more efficient. Offering both cloud and on-premise platforms, eFileCabinet is document management software that provides businesses with intelligent organization, workflow automation, secure file-sharing, and eSignature requests, all on one platform. Businesses never have to worry about losing documents, wasting time, or keeping compliant. eFileCabinet is accessible via web browser and a desktop app.

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 97% Positive
23Reviews

42DBS GmbH

ShakeSpeare® Software Suite

ShakeSpeare® is a DMS platform containing a BPM engine with graphical UI with hundreds of RPA, BPA automation plugins enabling high-level process automation. ShakeSpeare® is used in organizations such as governments, financial industry, healthcare, legal, manufacturing, services, compliance, controlling, QA/RM and auditing. It is best implemented in organizations with defined processes as the deployment of the solution can be achieved in days.

9.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 95% Positive
14Reviews

Zoho

Zoho Docs

From documents to images, spreadsheets to presentations, and even your music, movies, and pictures, carry all your files with you wherever you go. With everything stored in a centralized location, now you can conveniently share your files with your friends and colleagues. Get started with Zoho Docs right away and always be in control of it. Make distances immaterial by easily sharing and collaborating on files. With Zoho Docs, security is always at the heart of file management.

9.0

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 94% Positive
53Reviews

FileHold Systems Inc

FileHold

Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.

9.0

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 96% Positive
16Reviews

PandaDoc Inc

PandaDoc DMS

Create, send, track, and eSign client-facing documents designed to win more business. Reduce the amount of time you spend from start to finish on proposals, quotes, and contracts so you can get back to what matters – your prospects and customers. Meet team goals faster and foster improved collaboration with multiple workspaces, performance metrics, and approval workflows. Simplify processes and increase efficiencies across your entire organization when you integrate your existing CRM, payment, and file storage apps into a unified workflow.

8.9

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 88% Positive
11Reviews

Adobe Systems

Adobe Document Cloud

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

8.8

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 93% Positive
149Reviews

Microsoft Corporation

Microsoft Sharepoint

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

8.6

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 89% Positive
436Reviews

Atlassian

Confluence

Confluence is your remote-friendly team workspace where knowledge and collaboration meet.

8.5

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

3% Negative 86% Positive
126Reviews

Micro Focus

Content Manager by Micro Focus

Improve the efficiency of staff and systems. Automatic classification, folder creation, policy application, and advanced disposal processing reduces errors and manual tasks.Integration with Microsoft Office 365, OneDrive, and SharePoint enables the transparent and compliant management of critical content and records without negatively impacting the collaborative or cloud experience. Functionally rich, zero footprint web client reduces IT resources and cost to implement, while improving authorized real-time access to business content, contacts, and workflows in the field across a range of devices.

8.0

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

3% Negative 84% Positive
10Reviews

CapLinked Inc

CapLinked

CapLinked is more than just document management software – setup your workspace data room in under 10 minutes, then edit, share, and collaborate on documents faster than ever before with our intuitive interface. CapLinked makes it faster, safer, and easier to manage business transactions in the cloud. CapLinked’s secure platform provides companies with easy-to-use tools for capital raises, asset sales, mergers & acquisitions, real estate deals, investor & board reporting, business development negotiations, and other types of complex business transactions.

7.6

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

4% Negative 82% Positive
23Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com