DocuWare
8.8 / 10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 86

Searchability

90

Document Sharing

89

Document Hosting

88

Security and Access Control

87

Metrics and Reporting

87

Access Tracking

85

Publication Workflow

84

Editor Functions

84

Version Control

84

Check Out Check in

83

Indexing and Classification

81

Vendor Capability Ratings

Average 86

Ease of Customization

100

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Product Strategy and Rate of Improvement

98

Availability and Quality of Training

97

Quality of Features

97

Vendor Support

97

Business Value Created

94

Ease of Data Integration

94

Breadth of Features

87

DocuWare Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Optimizing business processes with DocuWare

Likeliness to Recommend

8 / 10

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good product to use for documentation

Likeliness to Recommend

7 / 10

What differentiates DocuWare from other similar products?

DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.

What is your favorite aspect of this product?

advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.

What do you dislike most about this product?

Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.

What recommendations would you give to someone considering this product?

Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.

Pros

  • Efficient Service
  • Altruistic
  • Generous Negotitation
  • Continually Improving Product

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Effortless document management with DocuWare

Likeliness to Recommend

9 / 10

What differentiates DocuWare from other similar products?

DocuWare's extensive document management capabilities set it apart, and its easy integration with different business processes further increases its appeal. It stands out from competing document management solutions with its intuitive user interface, secure document storage, and sophisticated workflow automation. With its flexible features, DocuWare meets the varied demands of businesses, unlike generic solutions.

What is your favorite aspect of this product?

In my opinion, intelligent process automation is the jewel of DocuWare. From capture to approval, streamlining document-centric processes greatly improves efficiency. Secure storage, streamlined collaboration, and fast document retrieval are all benefits of a central repository.

What do you dislike most about this product?

Although DocuWare has many useful capabilities, customers who are not used to complex document management systems may find the initial setup and customization a bit daunting. One way to streamline the onboarding process is to provide better tools or tutorials.

What recommendations would you give to someone considering this product?

In terms of advanced workflow automation and a powerful document management system, DocuWare is a great option for businesses. Spend some time learning about the platform's customization options and make sure your team's needs are in line with the many capabilities that DocuWare offers.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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