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DocuWare

DocuWare

8.7 / 10
Category

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Enterprise Content Management - Enterprise category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

87 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

0% Negative
5% Neutral
95% Positive

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Unique Features

Feature Ratings

Average 83

Access Permissions Management

86

Ediscovery Audit Trail

85

File Conversion

85

Collaboration

85

Workflow Process Automation

84

ECM Document Management

84

Metadata Management

83

File Approvals Esignatures

82

Capture Channels

82

Mobile

81

Search

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Data Integration

88

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of IT Administration

85

Ease of Customization

85

Availability and Quality of Training

82

Breadth of Features

82

Business Value Created

82

Usability and Intuitiveness

80

Vendor Support

77

DocuWare Reviews

Sam-Narcis T.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Ideal for Document Management Needs.

Likeliness to Recommend

10 / 10

What differentiates DocuWare from other similar products?

The software is also designed to provide an intuitive user experience. Its drag-and-drop visual interface allows for easy document management and organization, with the ability to customize file structures according to any specific requirements or preferences. Furthermore, DocuWare makes it easy to search for documents and files based on keywords or phrases. It also provides powerful reporting tools that enable users to track their file usage and monitor the progress of projects.

What is your favorite aspect of this product?

One great feature is its user-friendly interface. DocuWare's drag-and-drop visual interface makes it easy for users to manage their documents with minimal effort. Furthermore, the software provides powerful search and reporting tools that allow users to quickly find relevant documents or track the progress of certain projects. This makes it easy to stay on top of any changes or updates in the documents.

What do you dislike most about this product?

It was difficult to locate previous invoices using this approach. It took some time to find out how to access and pull up previous invoices in Docuware if there were any problems with payment. This program, in my opinion, might use a facelift and perhaps a more user-friendly interface that is also nicer on the eyes. It took me a long time to search the system, and it should be made simpler to use.

What recommendations would you give to someone considering this product?

I would suggest checking out the tutorials and online documentation before getting started as this will help you to get familiar with the product quickly. Additionally, make sure to take advantage of its powerful encryption capabilities, as well as its ability to track user access and document usage. With these features, DocuWare can provide an effective and secure way to store and manage your content.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anatotura M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Content Management Now Easy

Likeliness to Recommend

8 / 10

What differentiates DocuWare from other similar products?

DocuWare not only makes content management easy but also offers leading document management features

What is your favorite aspect of this product?

Using DocuWare is easy and the software is affordable Coms with great security features to ensure business content and documents are secure

What do you dislike most about this product?

DocuWare is seamless and effective

What recommendations would you give to someone considering this product?

I'm recommend DocuWare for both business content management and also as a document management as it offers lots of features and is capable of both

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Lawrence M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Docuware is a great product for our company

Likeliness to Recommend

9 / 10

What differentiates DocuWare from other similar products?

Its original intent shifted as time went on. Its popularity has waned and is now rarely employed. It is now used to send multiple documents about residents to our outside property management system. Also, it's employed for internal processes. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.

What is your favorite aspect of this product?

At this time, we are in a situation in which we print one document each inhabitant per month, totaling one thousand documents every month. Barcode processing in DocuWare allows us to simply upload that pdf and have it filed under each individual's profile. After that, we use scripting to import all of those files into our web-based property management system. Helps avoid processing individual documents for each local.

What do you dislike most about this product?

OCR is usable but not perfect; there are some documents that it has problems reading. There are occasional lag difficulties with the web interface. Modifiable to a lesser extent. A more reliable email system and filtering system.

What recommendations would you give to someone considering this product?

To better serve our restaurant clients, we implemented DocuWare into a workflow to manage accounts payable. DocuWare is still used to find and save documents relevant to cash management, but we have switched to a more specialized program for invoice processing.

Pros

  • Reliable
  • Efficient Service
  • Acts with Integrity
  • Friendly Negotiation

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