What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Document Management category

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

3% Negative
6% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Document Hosting

89

Document Sharing

87

Security and Access Control

85

Version Control

84

Access Tracking

84

Editor Functions

84

Publication Workflow

83

Searchability

83

Metrics and Reporting

82

Indexing and Classification

80

Check Out Check in

80

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

79

Confluence Reviews

Tony F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

best tool for organizing documents

Likeliness to Recommend

7 /10

What differentiates Confluence from other similar products?

great user interface intuitive easy to use

What is your favorite aspect of this product?

It helps me organize all my sales materials and training

What do you dislike most about this product?

nothing, it works just as needed

What recommendations would you give to someone considering this product?

this has been a daily use for sales traing

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Abhiraj B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

One Stop Solution for Preserving Documentation

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Its single page representation of all Your Documents in one place sets it apart

What is your favorite aspect of this product?

The Ease of Use is just out of this world. I never felt this was a new software when i first used it.

What do you dislike most about this product?

Not At the Moment.

What recommendations would you give to someone considering this product?

Its the Best solution one can get, absolutely Go for it without any doubt.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca S.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great features!

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

The ease of use for document tracking and sharing.

What is your favorite aspect of this product?

Brings the whole team together in a way to track ideas and edits.

What do you dislike most about this product?

Sometimes getting a new person access seems cumbersome.

What recommendations would you give to someone considering this product?

Confluence is very user friendly. I would compare it to SharePoint, but you don't need the MS suite to use confluence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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