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Data Quadrant Awards 2023

Human Capital Management - Midmarket


SoftwareReviews names Rippling, Gusto, BambooHR, isolved People Cloud, Humi, and Zenefits as Human Capital Management - Midmarket Data Quadrant Award Winners.


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Human Capital Management - Midmarket

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Human Capital Management - Midmarket Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Rippling

Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

9.1

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
82Reviews

Gusto

Gusto

With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.

9.1

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
54Reviews

BambooHR

BambooHR

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

8.9

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
91Reviews

iSolved

isolved People Cloud

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

8.4

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
195Reviews

Humi

Humi

Humi is a best-in-one HR software solution built by Canadians, for Canadian businesses. Humi’s people management solution combines HR, payroll, benefits, time off, time tracking, hiring, and more to help you manage the full employee journey, from recruiting and onboarding, to offboarding, and everything in between. Our platform streamlines your people operations to save you time, so you can get back to what matters most: taking good care of your most valuable assets – your people.

8.3

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

TriNet Group, Inc.

Zenefits

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

8.2

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
47Reviews

Vendor Capability Awards


Availability and Quality of Training

BambooHR

Badge Winner

Breadth of Features

Gusto

Badge Winner

Business Value Created

Gusto

Badge Winner

Ease of Customization

Zenefits

Badge Winner

Ease of Data Integration

Gusto

Badge Winner

Ease of IT Administration

Cezanne HR

Badge Winner

Ease of Implementation

Gusto

Badge Winner

Product Strategy and Rate of Improvement

Gusto

Badge Winner

Quality of Features

Gusto

Badge Winner

Usability and Intuitiveness

Gusto

Badge Winner

Vendor Support

Cezanne HR

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

BambooHR


Breadth of Features

Gusto


Business Value Created

Gusto


Ease of Customization

Zenefits


Ease of Data Integration

Gusto


Ease of IT Administration

Cezanne HR


Ease of Implementation

Gusto


Product Strategy and Rate of Improvement

Gusto


Quality of Features

Gusto


Usability and Intuitiveness

Gusto


Vendor Support

Cezanne HR


Other Evaluated Vendors


UKG (Ultimate Kronos Group)

UKG Ready

UKG Ready™ is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.

8.0

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

108Reviews

ADP

ADP Workforce Now

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

8.0

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

147Reviews

Cezanne

Cezanne HR

Cezanne HR combines tried and trusted HR functionality with the latest Cloud and SaaS technologies to deliver a really smart HR system.

8.0

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

23Reviews

ADP

RUN Powered by ADP

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.7

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

TriNet Group, Inc.

TriNet Technology Platform

TriNet HR solutions is a full service HR solutions provider. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

7.6

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

Paylocity

Paylocity

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

7.4

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

52Reviews

Zoho

Zoho People

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

7.4

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

32Reviews

Vensure Employee Services

Namely

Namely allows you to save time, reduce costs, and manage your entire HR process with one integrated platform.

6.7

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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