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TriNet Group, Inc.

TriNet Technology Platform

8.0 / 10
Category

What is TriNet Technology Platform?

TriNet HR solutions is a full service HR solutions provider. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

Company Details


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Awards & Recognition

TriNet Technology Platform won the following awards in the Human Capital Management - Midmarket category

TriNet Technology Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet Technology Platform.

83 Likeliness to Recommend

82 Plan to Renew

Up 1
Since last award

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet Technology Platform?

0% Negative
24% Neutral
76% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Respectful
  • Fair

Cons

  • Charges for Enhancements
  • Under Delivered

Feature Ratings

Average 82

Benefits Administration

86

Payroll Administration

85

Employee Record

82

Performance Management

82

Learning and Development

82

Talent Management

81

Time and Attendance

81

Workforce Planning

80

Position Management

80

Talent Acquisition

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Ease of IT Administration

82

Ease of Implementation

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Availability and Quality of Training

78

Vendor Support

75

Ease of Customization

75

TriNet Technology Platform Reviews

Angela S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Trinet is an effective payroll software

Likeliness to Recommend

8 / 10

What differentiates TriNet Technology Platform from other similar products?

My company lacks the manpower to handle payroll and benefits administration, yet TriNet offers just that. We appreciate the aid that TriNet's call center (accessible through phone, email, and chat) gives our tiny HR department by fielding questions from staff members about payroll and benefits.

What is your favorite aspect of this product?

I like TriNet's comprehensive suite of offerings to its clientele. They've helped us with immigration and APP administration in addition to payroll and benefits. The online TriNet system is user-friendly and not overly complicated. Outstanding help for customers. The cost is fair in light of what we get in return.

What do you dislike most about this product?

When I have random inquiries throughout the day, I wish I had a regular contact to go to for answers. Having access to a senior level TriNet account contact for escalation is fantastic, but having a point of contact (POC) for day-to-day operations would be even better.

What recommendations would you give to someone considering this product?

They have been of tremendous assistance to us in navigating state unemployment and workers comp for several of the states in which we operate, which is a major relief. Still my favorite of the HR/benefits tools I've used, but also the priciest.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

Yataani G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Great HR Software

Likeliness to Recommend

9 / 10

What differentiates TriNet Technology Platform from other similar products?

What makes TriNet HCM unique is that it is a full human resource solution for business

What is your favorite aspect of this product?

I like that it comes with great human capital management features Cost of deploying it is reasonable

What do you dislike most about this product?

Nothing to list here as TriNet HCM has been great.

What recommendations would you give to someone considering this product?

For effective human resources management, TriNet HCM is what your business needs. It is well equipped and comes at a reasonable cost.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sylvia W.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product that helps a small team be efficient

Likeliness to Recommend

9 / 10

What differentiates TriNet Technology Platform from other similar products?

I believe TriNet has a robust team that allows them to be ahead of the curve on what new changes there are on all fronts, this includes HR, payroll and benefits.

What is your favorite aspect of this product?

TriNet takes a lot of administrative burden off a small team. We are less than 15 currently and Trinet helps to streamline our payroll process, onboarding and compliance. It provides a lot of room to grow into and since TriNet is a large organization, I feel like the compliance part is up to par. If there are issues, we usually forward it to someone and it gets taken care of. They also provide guidance when navigating a more challenging hiring processes especially in the remote space. It helps me feel a lot better that we have them on our side when we do not have a dedicated person in house to help up with those types of issues.

What do you dislike most about this product?

We are not super impressed with the UI of the expense report part of TriNet, it certainly gets the job done, but its not as "pretty" or user friendly as other aspects of the platform.

What recommendations would you give to someone considering this product?

I would look at what you are trying to achieve, how fast you are gonna grow, and see if something like TriNet would benefit your team!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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