TriNet Technology Platform Logo
TriNet Technology Platform Logo
TriNet Group, Inc.

TriNet Technology Platform

7.6 / 10
Category
TriNet Technology Platform
7.6 / 10

What is TriNet Technology Platform?

TriNet HR solutions is a full service HR solutions provider. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

Company Details


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Awards & Recognition

TriNet Technology Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet Technology Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet Technology Platform.

83 Likeliness to Recommend

84 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet Technology Platform?

0% Negative
22% Neutral
78% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Respectful
  • Fair

Cons

  • Charges for Enhancements

Feature Ratings

Average 83

Payroll Administration

86

Benefits Administration

85

Performance Management

84

Learning and Development

83

Talent Management

83

Employee Record

82

Position Management

82

Workforce Planning

82

Time and Attendance

80

Talent Acquisition

78

Vendor Capability Ratings

Average 81

Ease of IT Administration

95

Product Strategy and Rate of Improvement

95

Availability and Quality of Training

88

Business Value Created

88

Ease of Data Integration

84

Ease of Implementation

81

Quality of Features

81

Ease of Customization

79

Breadth of Features

78

Vendor Support

67

Usability and Intuitiveness

50

TriNet Technology Platform Reviews

Kathoki M.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Great Human Capital Management Solution

Likeliness to Recommend

9 / 10

What differentiates TriNet Technology Platform from other similar products?

TriNet Technology Platform has been great and makes handling all issues hunan capital management easy The software is affordable and seamless to use

What is your favorite aspect of this product?

I like that as HCM software, TriNet Technology Platform comes with great features and is highly affordable It makes HR processes easy

What do you dislike most about this product?

Not a single problem with TriNet Technology Platform

What recommendations would you give to someone considering this product?

I recommend TriNet Technology Platform as it never fails. It's powerful and effective

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Angela S.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Trinet is an effective payroll software

Likeliness to Recommend

8 / 10

What differentiates TriNet Technology Platform from other similar products?

My company lacks the manpower to handle payroll and benefits administration, yet TriNet offers just that. We appreciate the aid that TriNet's call center (accessible through phone, email, and chat) gives our tiny HR department by fielding questions from staff members about payroll and benefits.

What is your favorite aspect of this product?

I like TriNet's comprehensive suite of offerings to its clientele. They've helped us with immigration and APP administration in addition to payroll and benefits. The online TriNet system is user-friendly and not overly complicated. Outstanding help for customers. The cost is fair in light of what we get in return.

What do you dislike most about this product?

When I have random inquiries throughout the day, I wish I had a regular contact to go to for answers. Having access to a senior level TriNet account contact for escalation is fantastic, but having a point of contact (POC) for day-to-day operations would be even better.

What recommendations would you give to someone considering this product?

They have been of tremendous assistance to us in navigating state unemployment and workers comp for several of the states in which we operate, which is a major relief. Still my favorite of the HR/benefits tools I've used, but also the priciest.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

Phil P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Best PEO provider for SMBs

Likeliness to Recommend

8 / 10

What differentiates TriNet Technology Platform from other similar products?

TriNet is the best cloud-based professional employer organization for SMBs, allowing customers to easily administer payroll and health benefits.

What is your favorite aspect of this product?

Not only does TriNet provide robust tools for payroll and health benefits, the company also advises customers on employment law compliance and risk reduction.

What do you dislike most about this product?

There aren't any glaring weaknesses with the product or TriNet's customer support.

What recommendations would you give to someone considering this product?

Interview 2-3 competitors and rank each company based on the features that are most important for your business.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing