TriNet Technology Platform Logo
TriNet Technology Platform Logo
TriNet Group, Inc.

TriNet Technology Platform

7.6 /10
Category
TriNet Technology Platform
7.6 /10

What is TriNet Technology Platform?

TriNet HR solutions is a full service HR solutions provider. Access premium, big company benefit options with industry-tailored, full-service human resource solutions that help you grow.

Company Details


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Awards & Recognition

TriNet Technology Platform won the following awards in the Human Capital Management - Midmarket category

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TriNet Technology Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TriNet Technology Platform.

83 Likeliness to Recommend

84 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TriNet Technology Platform?

0% Negative
22% Neutral
78% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Respectful
  • Fair

Cons

  • Charges for Enhancements

Feature Ratings

Average 83

Payroll Administration

86

Benefits Administration

85

Performance Management

84

Learning and Development

83

Talent Management

83

Employee Record

82

Position Management

82

Workforce Planning

82

Time and Attendance

80

Talent Acquisition

78

Vendor Capability Ratings

Average 81

Ease of IT Administration

95

Product Strategy and Rate of Improvement

95

Availability and Quality of Training

88

Business Value Created

88

Ease of Data Integration

84

Ease of Implementation

81

Quality of Features

81

Ease of Customization

79

Breadth of Features

78

Vendor Support

67

Usability and Intuitiveness

50

TriNet Technology Platform Reviews

Yataani G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Great HR Software

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

What makes TriNet HCM unique is that it is a full human resource solution for business

What is your favorite aspect of this product?

I like that it comes with great human capital management features Cost of deploying it is reasonable

What do you dislike most about this product?

Nothing to list here as TriNet HCM has been great.

What recommendations would you give to someone considering this product?

For effective human resources management, TriNet HCM is what your business needs. It is well equipped and comes at a reasonable cost.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sylvia W.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product that helps a small team be efficient

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

I believe TriNet has a robust team that allows them to be ahead of the curve on what new changes there are on all fronts, this includes HR, payroll and benefits.

What is your favorite aspect of this product?

TriNet takes a lot of administrative burden off a small team. We are less than 15 currently and Trinet helps to streamline our payroll process, onboarding and compliance. It provides a lot of room to grow into and since TriNet is a large organization, I feel like the compliance part is up to par. If there are issues, we usually forward it to someone and it gets taken care of. They also provide guidance when navigating a more challenging hiring processes especially in the remote space. It helps me feel a lot better that we have them on our side when we do not have a dedicated person in house to help up with those types of issues.

What do you dislike most about this product?

We are not super impressed with the UI of the expense report part of TriNet, it certainly gets the job done, but its not as "pretty" or user friendly as other aspects of the platform.

What recommendations would you give to someone considering this product?

I would look at what you are trying to achieve, how fast you are gonna grow, and see if something like TriNet would benefit your team!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Pamela T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great Product for a Small Team

Likeliness to Recommend

9 /10

What differentiates TriNet Technology Platform from other similar products?

The individuals (once you get to that point of the process) seem to be very knowledgeable and are truly interested in in a resolution to whatever issue that is presented. I seldom received an 'I don't know' from the individuals I interacted with.

What is your favorite aspect of this product?

Truly enjoyed having an Account Team that was assigned to our Account, even though it was small.

What do you dislike most about this product?

The Ticketing System for problem resolution was getting bottlenecked at the time we were using the Product. Of course this was during the Pandemic, so it made it even more difficult. Prior to this, I could always make a call, speak to someone and have a resolution.

What recommendations would you give to someone considering this product?

Establish a good communication channel and have understanding of how to resolve issues and get help.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Respectful