Rippling
9.1 / 10

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Company Details


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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

95 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Benefits Administration

90

Payroll Administration

89

Position Management

88

Employee Record

87

Workforce Planning

85

Time and Attendance

83

Talent Management

83

Learning and Development

82

Performance Management

82

Talent Acquisition

80

Vendor Capability Ratings

Average 85

Ease of Customization

98

Breadth of Features

97

Product Strategy and Rate of Improvement

97

Quality of Features

97

Ease of IT Administration

94

Usability and Intuitiveness

93

Ease of Implementation

92

Ease of Data Integration

91

Availability and Quality of Training

89

Vendor Support

89

Business Value Created

86

Rippling Reviews

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Best-in-class HR platform for employees

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Deborah Z.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features are average.

Likeliness to Recommend

8 / 10

What differentiates Rippling from other similar products?

Rippling doesn't have a designated customer service. Someone you can talk to. It has made trouleshooting really difficult.

What is your favorite aspect of this product?

PTO allocation

What do you dislike most about this product?

I can never get someone on the phone if I have a problem.

What recommendations would you give to someone considering this product?

Make sure there is a customer service dept that can answer your calls.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: C-Level
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

one of the best HR and payroll service tools

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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